Richard Osborn

Richard Osborn Email and Phone Number

Head of TfL Management System, Information and Records Management @ Transport for London
United Kingdom
Richard Osborn's Location
United Kingdom, United Kingdom
Richard Osborn's Contact Details

Richard Osborn work email

Richard Osborn personal email

n/a
About Richard Osborn

I enjoy working in a pressured environment, resolving, overcoming and finding solutions to everyday issues and have excellent people skills, both internal and customer facing. I have particularly gained experience in the areas of Records Management, Business Administration, Project Management, Business Change and Logistics. I am committed and forward thinking, a good judge of character and very thorough in all areas of work. I am organised with good prioritisation, delegation skills, good time management skills and I have learnt much from hands on experience working in different companies with different people at all levels with varying goals and needs. As a Manager I encourage teamwork, set clear challenging but achievable targets and promote motivation to deliver engagement whilst understanding that everyone is differentCertificate of Professional Competence in National Road Haulage Operations (CPC)HGV Class OneAPMP (IPMA Level D Certification) In Project ManagementBusiness Leaders Programme – Masters Level (University of Warwick)

Richard Osborn's Current Company Details
Transport for London

Transport For London

View
Head of TfL Management System, Information and Records Management
United Kingdom
Website:
tfl.gov.uk
Employees:
18019
Richard Osborn Work Experience Details
  • Transport For London
    Head Of Tfl Management System, Information And Records Management
    Transport For London
    United Kingdom
  • Transport For London
    Head Of Tfl Management System, Information & Records Management
    Transport For London Mar 2015 - Present
    London, United Kingdom
  • Transport For London
    Information & Records Manager
    Transport For London Nov 2015 - Oct 2018
    London Victoria
  • Transport For London
    Document Delivery Manager
    Transport For London Apr 2013 - Nov 2015
    London, Canary Wharf
    Heading up a team of 10 people to develop and implement a Document & Records Management strategy and GIS feasibility for London Underground utilising both desktop and mobile approaches.Working with the wider business to integrate document Management Governance & Policy
  • Network Rail
    National Business Services Manager
    Network Rail Mar 2000 - Apr 2013
    London Area, United Kingdom
    Working initially as National Deeds Centre Manager in Gillingham, responsible for the custodianship of over 2 million paper based records on title and land ownership. Managing a team operating a "library" based system supplying information to the business, 3rd parties and solicitors.In 2004, after 12 months on secondment to a change programme, I moved to the roll of "National Business Services Manager" within the Property Directorate, responsible for bringing together regional business support teams into a central support model based in London.In 2008, I took responsibility for the Company's Geographical Information System (GIS), Land and Building Surveying Team and the Land Clearance Process for sales, change of use and purchases for Land and Property with a supporting team of 14.I sponsored or managed business change for specific system and process driven projects within the Property Directorate. Recently delivered are major upgrades to the Horizon Property Management system, Geographic Information System and a Documentum based document repository, enabling a phased roll out of a paper less office concept
  • Recall
    Transport & Centre Manager
    Recall Oct 1997 - Aug 1999
    Crayford, London Bridge & Colindale
    Recall was formerly known as Security Archives Ltd and is now part of Brambles Enterprise. Their other companies within the UK include Chep UK and Cleanaway.Initially employed as Transport Manager responsible for a fleet of over 55 mixed use vehicles in the London & Midlands area.In June 1998 I moved to Centre Manager of the Crayford Records Centre, responsible for the storage and retrieval of 700,000 boxes of documents and data for many of London’s major banks and legal bodies. This change of position allowed me to gain experience of the Records Management, direct facing customer service and the management of the warehouse and office team.In April 1999 I was promoted to Centre Operations and Logistics Manager HQ at a new site in London SE1. This job involved both the Transport and Centre roles under one roof. I was responsible for the recruitment and development of 35 staff.
  • Interlink (Sdi) Employment Agency
    Branch Manager
    Interlink (Sdi) Employment Agency Jun 1996 - Oct 1997
    Maidstone
    Interlink was a small specialist agency serving the transport and warehousing sector at which I was accountable for ensuring the highest level of customer service, sales and initiatives to a broad spectrum of clients supplying quality temporary and permanent staff. I made regular customer visits and was responsible for branch staff, invoicing and payroll
  • Excel Logistics
    Site Manager
    Excel Logistics Mar 1989 - Jun 1996
    Aylesford & Watford
    Starting as a Shift Supervisor on a new ‘next day’ pallet service, I assisted helping to set up office and warehouse systems, we quickly grew from a fleet of 4 to 19 vehicles ranging from 7.5 tonnes to 38 tonnes operating a 24 hour operation. I was promoted to Site Manager with specific tasks of vehicle maintenance, tachograph control, stock control and staffing. In 1996 the depot operation moved from Aylesford to Watford. I worked and commuted to Watford for six months, but left for a new management challenge.

Richard Osborn Skills

Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint Windows Outlook Change Management Leadership Logistics Management Project Management Team Management Recruiting

Frequently Asked Questions about Richard Osborn

What company does Richard Osborn work for?

Richard Osborn works for Transport For London

What is Richard Osborn's role at the current company?

Richard Osborn's current role is Head of TfL Management System, Information and Records Management.

What is Richard Osborn's email address?

Richard Osborn's email address is ro****@****net.com

What are some of Richard Osborn's interests?

Richard Osborn has interest in Motorcycling, Badminton And Squash.

What skills is Richard Osborn known for?

Richard Osborn has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, Windows, Outlook, Change Management, Leadership, Logistics, Management, Project Management.

Who are Richard Osborn's colleagues?

Richard Osborn's colleagues are Malekha Hussenboccus, Ryszard Rycho, Jessie Hixson, William Nevin, David O'brien, Amish Patel, Shah Aziz.

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