Richard Owen

Richard Owen Email and Phone Number

Co-Founder @ OCX Cognition
Scottsdale, AZ, US
Richard Owen's Location
Scottsdale, Arizona, United States, United States
Richard Owen's Contact Details
About Richard Owen

Richard is one of the best-known thought leaders in the Customer Experience industry. While CEO at Satmetrix, his team led the development of the Net Promoter Score methodology with Fred Reichheld, which created the most widely used approach to measuring customer experience in the world. Together with Dr Laura Brooks he co-authored “Answering the ultimate question” which quickly became the “how to” guide for NPS practitioners. Learn more at www.ocxcognition.com.

Richard Owen's Current Company Details
OCX Cognition

Ocx Cognition

View
Co-Founder
Scottsdale, AZ, US
Richard Owen Work Experience Details
  • Ocx Cognition
    Co-Founder
    Ocx Cognition
    Scottsdale, Az, Us
    View
  • Ocx Cognition
    Co-Founder
    Ocx Cognition Mar 2020 - Present
    Scottsdale, Arizona, Us
    OCX Cognition™ delivers the future of NPS®. The company implements CX programs that result in financial value through its revolutionary NPS Outcome Engineering approach. Drawing on more than 15 years of CX expertise and 1000+ CX initiatives, OCX Cognition ensures customer experience success with a combination of technology and data science powered by machine learning, programmatic consulting, and research-based CX insights and education. Learn more at www.ocxcognition.com.
    View
  • The Cx Iconoclast Podcast
    Co-Founder
    The Cx Iconoclast Podcast Jan 2023 - Present
  • Ajua™
    Board Member
    Ajua™ Feb 2018 - Present
    Nairobi, Nairobi, Ke
    View
  • Owen Cx Group
    Founder
    Owen Cx Group Aug 2017 - Mar 2020
    From the leader of the team that co-created the Net Promoter Score methodology, a new enterprise that sets out to re-imagine how NPS can transform business it in the digital era.
  • Satmetrix
    Ceo
    Satmetrix Sep 2003 - Jun 2017
    San Mateo, Ca, Us
    View
  • Avantgo Inc
    Ceo
    Avantgo Inc Jan 2000 - Sep 2002
    Us
    View
  • Ftd
    Board Member
    Ftd 1999 - 2002
  • Dell Computer Corporation
    Vp, Dell Online Worldwide
    Dell Computer Corporation Sep 1998 - Jan 2000
    Round Rock, Texas, Us
    View
  • Dell Computer Corporation
    Vp, Dell Online
    Dell Computer Corporation 1992 - 2000
    Round Rock, Texas, Us
    View
  • Dell Computer Corporation
    Vp And Gm, Consumer, Small Business
    Dell Computer Corporation Jun 1995 - Sep 1998
    Round Rock, Texas, Us
    View
  • Kpmg Management Consultants
    Consultant
    Kpmg Management Consultants 1987 - 1990
    New York, Ny, Us
    View

Richard Owen Skills

Saas Strategy Strategic Partnerships Go To Market Strategy Enterprise Software Start Ups Customer Experience Executive Management Brand Loyalty Professional Services Product Management Analytics Crm Business Development Cloud Computing Management Consulting Software As A Service Business Strategy Lead Generation Product Marketing Net Promoter Score Salesforce.com Cross Functional Team Leadership Competitive Analysis Business Alliances Solution Selling Customer Experience Management Marketing Strategy Entrepreneurship Business Intelligence Demand Generation Mobile Devices New Business Development B2b Global Business Development Sales Enablement Thought Leadership Channel Partners Brand Positioning Strategies Technology Evangelism

Richard Owen Education Details

  • Mit Sloan School Of Management
    Mit Sloan School Of Management
    General
  • University Of Nottingham
    University Of Nottingham
    Mathematics/Economics
  • Rainhill High School
    Rainhill High School

Frequently Asked Questions about Richard Owen

What company does Richard Owen work for?

Richard Owen works for Ocx Cognition

What is Richard Owen's role at the current company?

Richard Owen's current role is Co-Founder.

What is Richard Owen's email address?

Richard Owen's email address is ri****@****rix.com

What is Richard Owen's direct phone number?

Richard Owen's direct phone number is +164693*****

What schools did Richard Owen attend?

Richard Owen attended Mit Sloan School Of Management, University Of Nottingham, Rainhill High School.

What are some of Richard Owen's interests?

Richard Owen has interest in Education, Health.

What skills is Richard Owen known for?

Richard Owen has skills like Saas, Strategy, Strategic Partnerships, Go To Market Strategy, Enterprise Software, Start Ups, Customer Experience, Executive Management, Brand Loyalty, Professional Services, Product Management, Analytics.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.