I will be leaving my current role due to redundancy in Feb 2011 and am looking for a new challenge. I have vast experience in Financial services having worked at First Direct , Egg Plc and more recently Santander. I have particular experience in Underwriting through previous roles but have also managed Customer Services teams , Complaints and back office functions. My most recent experience has been in the business of consumer finance , but previous expertise includes Telephone banking , Internet Banking and all forms of Underwriting both secured and unsecured.Specialties: Judgmental Lending , Customer Services , Call centre management.