Richard Rivera Email & Phone Number

Atlanta, Ga, Us

Helping bridge the gap between physical and digital.

As a Web3 Strategy Consultant, I specialize in transforming Marketing and Entertainment brands by leveraging cutting-edge blockchain technology and decentralized solutions. With a deep understanding of Web3, I empower brands to unlock new levels of engagement, transparency, and growth in the digital age. Let's shape the future of your brand together!

In this role, I drove initiatives to enhance the companies innovative tech value proposition while aligning with brand objectives. The technology initiatives were used for marketing and creative purposes. I advised on integrating cutting-edge tech into products to elevate and personalize the brand experience, fostering lasting connections with the fan base and strengthening our marketing potential.My tech-oriented initiatives encompass a broad spectrum of cutting-edge domains, including:- Web3 Integration- Augmented Reality (AR)- Near Field Communication (NFC)- Artificial Intelligence (AI)- Open API Systems- Immersive Experiences- Seamless Event Integration- Live Streaming Capabilities & Motion Capture for digital influencersTogether, leading these initiatives underscores my commitment to staying at the forefront of technological innovation to ensure our brand remains engaging, fun, and customer-centric.

Atlanta, Georgia, United States

Specialized in enabling partner brands to fully leverage Web3 for authentic engagement and marketing purposes. Implemented strategic frameworks to immerse audiences in new technological journeys, collaborating closely with partners to conceive, design, develop, market and launch innovative Web3 initiatives.Worked with partners to ensure their marketing initiatives took full advantage of cutting edge technology to increase their reach. Helped create engaging marketing campaigns to bring attention to their innovative experiences.GigLab's roster of Brand Partners included industry giants such as;- CNN- YouTube- Bleacher Report- UFC Strike- NFL AllDay Team & NFL level Shops- American Airlines- Shopify - Salesforce // Commerce Cloud- Speedway Motorsports- NYXL eSports Team- Dapper Labs- Athletes Unlimited- BroadwayXResponsibilities included cultivating a thriving network of technology partnerships that set GigLabs apart from competitors. Among our noteworthy collaborations were Smart Seal, an NFC-to-NFT solution, and tokenproof, a solution for in-person ownership authentication. These alliances bolstered the Gigantik platform, a no-code solution for brands to take ownership of their dynamic NFT experiences. My role extended beyond conceptualization, encompassing the ideation and integration of Web3 applications across diverse verticals, including Sports, Entertainment, Music, Movies, Broadway, Racing, eSports, and beyond.

Greater Atlanta Area

● Cultivate and manage a portfolio of customer accounts. ● Lead a team of two to four Logistics Coordinators on a daily basis.● Negotiate rates for trucks and end customer.● Facilitate scheduling for shipping and receiving. ● Provide a personal customer service experience to enhance customer relations and harbor further business opportunities.

Alpharetta, Ga

● Direct operations of trucking for import and export international freight from themidwest.● Building and fostering relationships with truckers.● High volume email communication and sorting, recovering trucker fees from customerwhen applicable, obtaining and negotiating rates from truckers, answering phone callsand communicating between trucker and other Hanjin departments when needed.● High tempo, multi-tasking work environment.● Trained new staff members, helped with setting and achieving daily goals, resolved customer/trucker issues that arose, and completed other team lead tasks.

● Order entry, receiving and tracking orders, scheduling, project management.● Providing customer care with focus on satisfying both external and internal customers.● Cross-functional coordination with a team of 8-10 salespeople in which I supported.● Order processing, order tracking, issuing sales quotes, and responsible for handlingpunch items on a daily basis for that team.

● Responsible for receiving and handling inbound calls regarding claims, claims status,and reporting of new claims.● Applied processes, rules, and insurance regulations to claim resolution.● Handled small claims such as no injury, low impact accidents, windshield cracks, andparking lot incidents.