Management ConsultingIT Consulting Business process optimisationBusiness Intelligence & AnalyticsBusiness StrategyStrategic PlanningCloud ServicesAzureAgile MethodologiesProgramme Management

Responsibilities include...;Business intelligence and analytics capability in the company, utilizing the SAS and SAP vendor offerings. Build the Professional and Remote services platform to ensure scalability and sustainability to offer the analytics and BI services. Grow the services offering into the MEA and European markets. Partner enablement, IT infrastructure, IT software development, operations, legal and marketing.IT Service Desk (24 x 7 x 365)

Leadership: Develop strategic plans to advance the company's mission and objectives and to enhance revenue, profitability and growth. Oversee company operations to enhance productivity, efficiency, quality, service, and cost-effective management of resources.Business Development: Plan, develop, and implement strategies for business development and revenues for the company. Identify acquisition and merger opportunities and direct implementation activities.P&L: Profit & Loss responsibility. Set-up and oversee all financial and operational controls and metrics within the organization. Review activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions. Operations: Oversee company operations to ensure production efficiency, quality, service, and cost-effective management of resources. Oversee international operations, evaluating operating and financial performance. Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner. HR: Evaluate performance of executives for compliance with established policies and objectives of the company. Develop a competent Management Team. Develop a people culture which encourages and champions change among employees in the daily workplace. Business Management: Direct efficiency initiatives to streamline operations. Risk management and statutory compliance. Governance of steering committees for contract management. Strategy: Develop regions strategic direction and operational plans. Direct organizations planning and policy-making committees and monitor, evaluate operational procedures, policies, and standards.Country Manager for Eastern Mediterranean:Stabilise the region, customer retention (large European banking customers) and hire a new EM Country Manager. IT infrastructure services, data centre services, SaaS service.

Responsible for direction and control of all sales activity in the Sub-Saharan African region. Development of Sales strategy and business plans to drive profitable growth for the company in a multi channel environment. Leadership, direction, professionalism and productivity of the sales force. Key Responsibilities:To agree high level sales targets necessary to achieve defined company financial objectives with other disciplines and partners, specifically including finance and delivery partners. To be responsible for delivering overall growth within a cost budget. To develop strategies and objectives to address the needs of global multi-site corporates and horizontal/vertical channels, to achieve sales quota, new business opportunities, and the increase of customer satisfaction. To understand and drive the P&L of customer solutions in conjunction with delivery partners. To be a key influencer of CEO relationships as part of an agreed overall contact strategy with the customer.Business Impact:Long term strategy and overall business philosophy.Develop commercially sound solutions that influence business unit results and improve customer relationships.Increase awareness of functions outside of own business area. Accountable for function cost performance.

Manage the IT architecture, definition, implementation and facilitation of quality processes and standards in alignment with business objectives by adopting best practices from industry standards and models for the Group. Manage Group WAN and LAN services for 1100 stores across Africa according to ITIL principles. TCP/IP address management across the Group. Management of Group Data Centre according to international standards.Comprehensive database management and migration from IBM to Microsoft.Ownership and management of Microsoft licenses across the Group.Full IT Security responsiblity for the Group. Full responsibility for the IT business continuity function for the Group. Drive continuous process improvement to achieve customer satisfaction. Build and promote a quality oriented culture in the organization, through innovative quality infrastructure, communications, awareness programs and training with a focus on Do it right – first time and every time. Build a strong supplier network, rationalize the procurement function and implement alternative product sources in order to achieve improved cost, quality and internal customer satisfaction. Governance of supplier managers.Direct the efforts of others, lead the team complement of 67 in the achievement of the strategic and operational objectives of the group. Manage the hiring, staffing and maintaining of a diverse and effective workforce.

Build the managed services business unit and convert from negative to positive cash flow. Design and build sustainable operational processes across 6 NOC's. Hire skilled resources to staff business unit.Set up data centre operations, including all back end software and hardware requirements.Manage the procurement function for the business unit. Control supplier management.Setup a Customer Service Management function with a proper online reporting module.Assist Sales with Pre-Sales function.Prepare all capex business cases for board approval.Setup, design and operationalize the business model to go global.Build, operate and train staff on 5 continents (6 NOC's) to operate the Global Services Operating Architecture (GSOA).Drive efficiency across the business model to ensure rapid maturity for all markets and multi-national customers.Setup MACD process, in conjunction with software development team, across the GSOA platform.Chair the change control board for the GSOA platform. Hire and retain key technical skills across 5 continents.

Management of 17 Field Engineers for Northern Transvaal area.Pre-Sales and Bid Management