Store for all your shipping needs! Services include: Amazon Hub, DHL, FedEx, Pudo Counter, UPS, USPS, Via. Delivery, Packaging

● Overseeing & leading the daily activities of the dispatch working team; setting their schedules, communicating tasks and ensuring its efficient completion.● Coordinating and overseeing daily work flows between clients and warehouse team.● Reporting to upper management regarding the staffing requirements to ensure productivity, profitability and high service levels to clients.● Working with the upper management to develop, maintain and enforce Standard Operating Procedures.● Ensuring orders, receipts, returns and special projects are completed on time and accurately.● Reviewing open orders deck daily and ensuring inventory checks being in place (cycle count schedule).● Reviewing incident log on at least weekly basis with warehouse and sales teams. ● Receiving and storing products by designing and developing product movement and storage systems; improving operations.● Ensuring equipment and facilities are in good working order and maintain standards of health, safety and security.● Developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.● Maintaining safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.● Securing property by developing protection and access policies and procedures.

● Identified and approached new business opportunities through developing existing and new business accounts. (Target segment B2B, B2C,B2G) ● Maintained an active new business prospect listing to approach and present to the company.● Undertook new business sales calls to win new business. ● Developed financial supporting data and process data to potential and existing business wins. ● Responsible for maintaining existing customer database through regular sales visits.● Developed sales documentation including but not limited to spreadsheets, correspondence, sales proposals, presentations, and internal paperwork for new customer proposals and presentations.

● Expanded Airfreight, Sea freight, E- commerce transportation solutions into the North market and opening a new branch in Tripoli by handling the whole process from assessment to implementation. Performed market analysis, Assessed internal capabilities, Found the ultimate branch location● Developed market entry options and maintained over 150 new client relationships for the North Market, Tripoli branch.● Overviewed the branch’s daily operational aspects including distribution operations, customer service, finance, administration and sales and manage a P/L budget of $1million.● Built and maintained strategic ties with the community, as well as networking with existing and potential customers in order to establish long-term, trustworthy relationships.● Assessed local market conditions and identified current and prospective sales opportunities.● Addressed customer and employee satisfaction issues promptly while maintaining fruitful relationships with current customers and establishing good relationship with new ones.● Increased the overall productivity of the branch by monitoring sales and customer service teams’ performance, implementing relevant employee trainings, budgeting effectively, and eliminating inefficiencies.● Liaised with the head office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals.● Prepared quarterly reports, daily revenues, and other administrative reports to senior management.

● Managed the Dispatchers’ activities with a fleet of 20 drivers covering a distribution volume of 500 – 750 daily shipments through daily operational and productivity reports.● Ensured the general operations are within the guidelines, safety measures, government orders, and administrative policies.● Developed KPIs measuring the effectiveness of the company’s transportation operations.● Organized inter-department activities to enhance company’s general performance.● Took charge of investigations looking into customer complaints/ accidents or other related product delivery associated claims.

Logistics Manager● Managed and overviewed the work of five departments: Purchasing, Billing, Account Payables & Receivables, Shipping & Receiving, Materials.● Managed and monitored the performance of 25 employees in different departments and ensured the achievement of their objectives in accordance with company goals.Inventory Control Analyst ● Monitored and evaluated the Aircraft part usage.● Completed the month end closing financial reports to assist accounting in balancing the General Ledger.Production Planner● Forecasted and planned the production and distribution of wheels and brakes● Ordered and generated purchase orders for Aircraft parts and production supplies and ensure timely delivery.● Provided leadership for 6 store personnel and coordinated logistics for distribution to assigned states. Material Control Inspector ● Inspected all incoming Aircraft parts to ensure compliance with FAA Regulations.Logistics Coordinator● Maintained allocations of wheels and brakes for major Airlines.● Coordinated with Quality Department the implementation of policies and procedures.