Richard Singleton Email & Phone Number

Pangbourne, Gb

Reading, United Kingdom

Reading, United Kingdom

Taylor Clarke is a full service organisation effectiveness and development consultancy with a global reach. We help organisations translate robust strategic thinking into effective strategic action. Our expertise lies in enabling leaders to become more effective in leveraging the human dimensions of their organisations in the service of strategy execution. Breadth of experience: Financial Services; Oil & Energy; Drinks; Technology; Government & Public Sector; Construction; Media & Entertainment; Telecommunications; Power & Utilities; and Transport. We are proud to be values-led and employee-owned.

Reading, United Kingdom

Reading, England, United Kingdom

Singleton Property Sourcing is a fully compliant sourcing service. We offer investors exclusive, competitive property deals. Finding and conducting due diligence for a property can be time consuming, and, at stages, a little stressful, regardless of whether you are a sophisticated investor looking to grow or diversify your existing portfolio, or taking your first steps onto the property ladder. Singleton Property Sourcing are here to save you time, money and headaches.Large or small, investment property or home, we can find it and get it for you at the price that's right. BTL, HMO, Commercial, Residential? We can help with all of it. Letting Agents, Online networks and direct to vendor relationships, to aid us in finding the right property for you.

Formulated and executed strategic plans. Defined long term organisational goals, identified business opportunities and maintained extensive knowledge of market conditions. Facilitated and advised the planning team and other mangers during strategy development. Carried out SWOT and PEST analysis workshops and employed Trend Forecasting techniques. Established SMART goals.

Organised service activities for Honda, SEAT, Skoda and Suzuki, to ensure the department’s efficient and profitable operation by satisfying customers and enhancing customer relations.Managed the service and parts departments and in particular, controlled resources and utilised assets at a level commensurate with profit targets.Maximised departmental profitability through the effective marketing and sale of labour, parts, accessories, lubricants, other charges, subcontracted services and other value added products and services.Created an environment where the department and its Employees developed and excelled.

• Ensured customer satisfaction. • Achieved Profit targets.• Team development through personal/team coaching and formal training.• Responsible for resolving all aftersales customer issues.• Reported to Area Aftersales Manager • Processed daily banking• Monitored and reviewed cash debtors and work in progress on a daily basis.• FSA compliance• Warranty control.

• Daily reporting and monthly presentation to clients’ directors.• Controlled and maintained administrative procedures.• Oversaw computer based job, purchase and invoice processes.• Coordinated workshop, bodyshop, yard and transport staff to ensure clients exacting requirements were delivered by specific deadlines.