Richard Sizer Email & Phone Number

Detroit, Mi, Us

Detroit, Mi, Us

St Petersburg, Florida, United States

-Worked with employees of client companies to provide proper tax documents as well as corrections to incorrect documents-Navigated different systems such as Core Advanced and WebORS to provide information and W2’s as requested-Worked with my team to delegate tasks and questions through proper channels to ensure everything was completed before the due dates

North Ridgeville, Ohio, United States

-Managed on-site problems by dividing them into steps and completing projects by deadlines-Mitigated complaints and recommendations of pool users and ensured pool policies were followed-Liaised for the Board of Trustees and provided weekly communications on updates, issues, and pool quality-Monitored and maintained water quality of the pools as well as performed routine hands-on maintenance on all equipment and machinery

Bowling Green, Ohio

-Scheduled lifeguards using program RecTrak, managed conflicts, assisted in training of lifeguards, planned department wide in-services for safety procedure reviews and enforced facility operation rules-Redefined operations and modernized processes to fit needs of the department-Developed rapport with customers to accommodate requests, handle complaints and provide a positive experience

Toledo, Ohio Metropolitan Area

-Learned and executed Enterprise 21, TGI’s ERP software, multiple VPN’s, SQL and developed web pages-Designed a KPI web page for a Mattress Retailer while using SQL queries which allowed data visualization for the client from their database-Developed the training that included creating infographics to explain advanced SQL queries, Data Warehousing, Key Performance Indicators, and Electronic Data Interchange standards-Created a system of weekly meetings with internal leadership to explain analyzed and translated data from the key performance indicators as well as the process of the project