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Experience/Certifications: (Total Experience)15 years extensive/advanced IT15 years Customer Service and Sales4 years Management7 years sole technical support for multiple businesses4 years Refresh Technical SupportPlatforms: Windows NT, 2000, 2003,2008, XP, VISTA, Windows 7. Some Experience with Linux and MACHardware: Printers, servers, desktops, laptops, switches and routers, other related electronicsSoftware: Microsoft Office Suite, Open Office, Backup Exec, Norton Ghost.Extensive Networking, computer hardware and software trouble shooting experience; Greatcommunication, customer service, sales skills. I'm well versed in many areas, and am quick learning new techniques/duties.I take keeping up with the changes in technology very seriously, as well as enjoy it. I have a rapport for creating more efficient methods in the workplace.
U.S. District Courts Eastern District Of Arkansas
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It Technician IiU.S. District Courts Eastern District Of Arkansas Apr 2016 - PresentLittle Rock, Arkansas AreaAll in one Tech support, I'm here to make technology work. Mostly supporting a MS Windows work stations environment. However, support extends to server, network, and audio/video support. Start to finish, from being unboxed to being used. We have a great team working together here.
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Computer TechnicianCornerstone Computer Repair Oct 2010 - PresentFinally a company to help the individuals with computer repair.
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Computer TechnicianAllstaff Jul 2015 - Apr 2016Parent Company changed; this is a continuation of the work for ABBTECH. I am currently with the same employment for over 4 years. Responsibilities include; Solely Installing appx 280+ computers/year, in 30 locations with35% travel within the state of Arkansas, and surrounding areas of Missouri.Hardware/software installation and troubleshooting.Domain setup and removal. Setup and move users, user files, programs, and previous settings to new computers. Security implementation. Removal of old PC's and any old equipment. Preparing old equipment for disposal and/or excessing. Technical Support for newly installed computers.Documenting/ updating inventory. Other responsibilities include but are not limited to:Virus removal, All aspects of computer repair and troubleshooting, Network equipment replacement, cabling, labeling, packaging, and shipments of PC & PC equipment, setup for training classes and meetings. Backup PC Tech for local office, Training new highers, Creating and editing Technical Documentation and procedures, etc... -
Computer TechnicianAbbtech Aug 2011 - Jul 2015Little Rock, Arkansas AreaResponsibilities include; Solely Installing appx 280 computers/year, in 30 locations with35% travel within the state of Arkansas, and surrounding areas of Missouri.Hardware/software installation and troubleshooting.Domain setup and removal. Setup and move users, user files, programs, and previous settings to new computers. Security implementation. Removal of old PC's and any old equipment. Preparing old equipment for disposal and/or excessing. Technical Support for newly installed computers.Documenting/ updating inventory. Other responsibilities include but are not limited to:Network equipment replacement, cabling, labeling, packaging, and shipments of PC &PC equipment, setup for training classes and meetings. Backup PC Tech for local office. -
Computer TechnicianWehco Media, Inc. Feb 2006 - Sep 2011New computer and server setup, all aspects of Software/hardware trouble shooting. Installing and configuring network components.Testing/installing new hardware and/or software. Virus prevention and removal. Security implementation. Creating and managing domains. New user setup. Maintaining user security access. Email access management. Cost management for all areas of hardwareand software. Extensive work with Windows 2000, and 2003 servers. Some experience with NT, 2008 and SharePoint servers. Some hands on experience with Linux workstations, Red Hat servers, MAC, and Oracle. I have modified and maintained secure remote administration solutions to minimize cost. Scripting for patch upgrades to reduce “hands on” time. One other employee and I supported over 750 computers in 23 locations within 4 states.
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Technical SupportSentinel-Record (Owned By Wehco) Feb 2006 - Sep 2011
Richard Stone Skills
Richard Stone Education Details
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Asu BeebeMathematics -
ViloniaComputers
Frequently Asked Questions about Richard Stone
What company does Richard Stone work for?
Richard Stone works for U.s. District Courts Eastern District Of Arkansas
What is Richard Stone's role at the current company?
Richard Stone's current role is IT Technician II at U.S. District Courts Eastern District of Arkansas.
What is Richard Stone's email address?
Richard Stone's email address is wo****@****ail.com
What schools did Richard Stone attend?
Richard Stone attended Asu Beebe, Vilonia.
What skills is Richard Stone known for?
Richard Stone has skills like Hardware, Troubleshooting, Servers, Technical Support, Security, Technical Documentation, Sharepoint, Networking, Software Installation, Computer Security, Linux, Computer Repair.
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Richard Stone
Greater Chicago Area3krafteurope.com, mondelezinternational.com, mdlz.com -
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Richard Stone
Phoenix, Az5hotmail.com, pison.com, bdatech.com, pison.com, s2rc.com -
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