Richard Tea Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Fit for Business program was a first as a Canadian recipient, being awarded the Global Salesforce Community Champion Award in April 2022. The award recognizes the team's success in leveraging technology and data to improve the student experience at TRSM.8+ months of experience leading Data Analysis projects involving Salesforce, Marketing Cloud, successfully reaching 72% average email open rate between 2021-2022. Leveraged multiple skills and software to complete projects which include R programming, Excel, and Google Suite.Data on projects involving analyzing for 2,000+ students, leading outreach campaigns including email and call campaigns, increasing overall student engagement, and presented data to management and related stakeholders, including the Associate Dean and Directors.

Toronto, Ontario, Canada

Working under the Business Career Hub (BCH), the BCH offers career development and co-op education opportunities tailored to each student’s individual needs and program specialization. Led data analysis projects leveraging Salesforce and Excel. Data analyzed include student data on co-op students and graduate students, job and industry trends based on graduates, and insights on service offering improvements and future strategies. Processes and daily tasks included extracting raw student engagement data, data cleaning, statistical calculations and excel formulas, transforming findings into meaningful visuals and graphs.Results, trends, and evidence-based suggestions were presented to management and directors through the use of slide decks and reports on a daily-basis.

Mississauga, On

Setting up banquet halls and dining areas as a result of clients' preferences. Communicated with guests to ensure exceptional service while working together with colleagues. Interacted and provided food and beverage service to guests in large settings of 100-200+.

Vaughan, Ontario, Canada

Selling retail goods, managing assigned areas. Customer service, handling customer requests and communicating with customers. Closing and store cleanups, recovering lost and broken products