Richard Thexton Email & Phone Number

Responsibilities:Provide comprehensive leadership and management to the Practice organisation, a specialised team of expert consultants providing subject matter expertise and mentorship across the business.Manage resource allocation, goal setting, and performance evaluation for the Practice team, ensuring alignment with overall business objectives.Lead the Practice Committees, developing and implementing effective tools and processes to enhance operational efficiency.Oversee the recruitment of senior consultants, coordinating training and mentoring programmes to foster continuous professional development.Champion knowledge management and sharing initiatives, building a knowledge library and stimulating engagement within the Communities of Practice.Represent the Practice in client meetings and pre-sales activities, showcasing expertise and contributing to RFP responses.Collaborate with the Marketing team to develop the Practice offering, identify synergies with existing projects, and ensure effective external communication.Act as the primary point of contact for Business Units on all Practice-related inquiries.Achievements:Successfully manage the Practice organisation, achieving key performance indicators and exceeding goals for staff development and promotion, thought leadership articles and industry event attendance.Cultivate a thriving Community of Practice, fostering knowledge sharing and collaboration among consultants.Develop and implement effective training and mentoring programmes, enhancing the expertise and skill set of the Practice team.Play a key role in pre-sales activities, securing new client engagements and expanding the reach of the Practice.Strengthen the Practice's external presence through targeted communication strategies and participation in industry events.Establish efficient processes and tools to optimise resource allocation and streamline operations within the Practice.

Sheffield, United Kingdom

Role outlineManage the processes, management and resource requirement across the delivery team Key responsibilities Ensuring that the reporting from teams is appropriate and reliable, without getting in the way of delivery Managing the recruitment of both contractors and permanent staff to the delivery team Produced a development strategy for all roles across the delivery team in order to develop the skills and experience needed for career progression Excellent understanding of the psychology of the team in order to build a successful delivery team, adjusting for team styles and how people work together Encourages an open and collaborative environment to work in, being flexible, adaptable whilst demonstrating a willingness to learn Strong ability to maintain, influence and motivate a team  Line management of the senior members of the delivery team  Works closely with the commercial function to ensure resources are appropriately set in order to deliver for customers Key achievements and projects Designed and implemented a skills framework and matrix for each delivery role within Methods Analytics Built strong communities of practice across the multi-disciplinary delivery team. Thus ensuring knowledge, experience and methods are shared to rapidly and continually improve the individual and the business’s ability to deliver quality Appointed skills leads within the team to drive best practices and staffs professional development Grew and managed a delivery team from 25 to 66 within 18 months Worked with the Office for National Statistics (ONS) to consult on the implementation of Agile across a multi-year, multi-team programme of work Led a 30 strong project team implementing Data Science centre of excellence with the defence sector

Sheffield, United Kingdom

Role outlineCoach and mentor both delivery managers and other team members to apply the most appropriate agile and lean tools and techniquesKey responsibilities Production and embedding of standardised delivery playbooks, driving efficiency and quality throughout the business  Managed the day to day running of the delivery team Conducted regular team stand ups, sprints and retrospectives Managed stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales Encouraged and facilitated continuous improvement of delivery managers Provided support and input into the bid process for the commercial team to ensure the right project team is built to deliver quality and consistencyKey achievements and projects Built and developed Methods Analytics software engineering team, embedding SCRUM within the teams processes Transformed and coached the delivery team into an Agile yet process driven team Delivery managed and performed the business analysis for a multi-million pound integration of two NHS systems bringing specialised services information to providers, commissioner and quality managers. Requiring strong stakeholder relationships and communication, requirements gathering and service re design Became a certified Scrum Master and Product Owner

Sheffield, United Kingdom

Role outlineEnsure that the business’s Stethoscope™ product is developed in line with customer requirements.Key responsibilities Sourced, validated, analysed, interpreted and presented data for projects/products Maintained high levels of customer satisfaction and customer retention of Stethoscope™ subscriptions Analyse, investigate and resolve complex problems and identify and propose solutions Developed methodologies for the analysis and interpretation of data and information Ensured delivery of agreed outputs for customer assignments to very tight deadlines Used excellent interpersonal skills in working with executives in large organisations and was able to present to specialist and non-specialist audiences Managed the project team to deliver requirementsKey achievements and projects Designed and delivered Stethoscope™ training to customers Tendered, presented and won contracts for the companies first two acute provider sales Achieved 100% retention of Stethoscope™ customers in 2015/6 Created an end to end processes that allowed the business to maintain and update the tool and ensured these processes remained in place and were working  Recruitment of two Software Engineers and one Quality Engineer

Role outlineProvided analytical support to a number of different projects Key responsibilities Gather and manipulate data from disparate sources using SSIS, SQL, Tableau and MS Excel Supported the design and development of analysis, presentation and interpretation to ensure completion of projects as identified Meeting and interviewing customer stakeholders to identify requirements and business process intelligenceKey achievements and projects Provided evidence to support Southern Derbyshire CCG plans for an internal information team Worked with the East Midlands Strategic Clinical Network to deliver update reports for clinical improvement included Gynae Cancer, Maternity, Cancer Primary Care, Neurology Delivered analysis for Luton CCG on new Metal Health pathways Produced a mortality review for North Middlesex University Hospitals

Nottingham, United Kingdom

Role outlineTeam Leading 8 members of staff and production of the company’s management informationKey responsibilities Sole responsibility for the production of the business’s management information, producing reports via Excel and our bespoke SQL database system Writing the procedures for the use of the internal IT system and providing all staff training. Team Leading 8 members of staff and aiding in their own personal development by effective communication and leadership Being able to communicate across all levels of the business, as well as client and third party providers. Building up firm and valuable relationships for the business Running weekly one to one meetings with my team to review performance and identify any training or development needsKey achievements and projects Co-wrote a management information tool which uses an SQL server linked to the client back office system enabling real-time business performance and analysis Streamlined the business’s month end processes by utilising Excel and our SQL reporting system