Richard Tomlins Email & Phone Number

Washington, District Of Columbia, Us

Waltham, Ma, Us

Lead and support projects to optimize the delivery of legal services across all Groups and Divisions of the company.Build a team of project managers to support projects throughout the legal function. Direct the development of processes, structure, tools and systems to support legal project management. Help design team and individual goals and establish mechanisms to track progress, with focus on customer satisfaction, quality, and team member performance.

New York, Us

Boston, Ma, Us

Member of legal management team reporting to General Counsel responsible for department operations as well as strategic partner for developing and executing long range plans and priorities focusing on business process management.Vendor management - Designed and managed the department’s vendor relationship and management program internationally through standardized communications, cost controls and KPIs. Project management - Identified software and service provider solutions, negotiated vendor contracts and onboarded to ensure operational efficiency, reducing costs and mitigating risks.Led efforts to identify, collect and report team metrics using data analytics to improve performance, control costs, conduct benchmarking and facilitate change.Process management - Identified, assessed and memorialized all team processes for improvement, tracking, reporting, annual reviewing, and future auditing.Worked with finance and accounting to streamline invoicing process, reducing error rates by building in consistent reviews, that resulted in ongoing savings of 5-10%.Directed technology task force in creating technology roadmap for reviewing current software products, identifying vulnerabilities and seeking new solutions.Oversaw department budget of $7M to $15M annually for daily expenditures as well as forecasting future expenses.Drafted and maintained department business impact analysis (BIA) and business continuity plan (BCP) in order to secure legal business process.Planned for, budgeted and coordinated international legal team offsite.Led selection of contract management system, handled contract negotiations and implementation.Researched translation service providers, selected vendor and cut costs by $100K on translations annually. Guided selection and onboarding of new key investment information document (KIID) service provider, brokered terms realizing $250K savings annually.Created an onboarding program and process for new attorneys and staff.

Arlington, Va, Us

Managed technology, process, and staff (15 direct report employees and two to eight contract temps).Traveled to multiple legal team locations to review and evaluate procedural performance of staff annually.Restructured the IP Operations department by assessing with an eye toward centralization.- Reviewed administrative functions to establish core needs and eliminate others by aligning with appropriate departments.- Evaluated staff performance creating an informed plan that streamlined and increased production.- Determined software gaps and process limitations to supplement those with more efficient tools and processes, freeing up production for other needs. - Reduced headcount by 66%. Led Six Sigma team in selecting new intellectual property asset management system. Negotiated license and managed implementation of new software. Annuity service fees were reduced by 10%.Sat on advisory council of software service provider to promote system enhancements. Led in-house team for refinements, improvements, and large-scale projects on software.Assessed annuity service providers and transitioned to software/service provider which delivered improved service and pricing. Achieved $50K in annual savings through automation.Reduced outside counsel costs by $1.5M and number of firms from 76 to 15 through request for proposal (RFP) process.Transitioned department to electronic invoicing, allowing for further reduction of outside counsel fees.Created a paperless environment resulting in $85K annual savings.Reviewed and controlled operations expenditures of $1.5M to $2M annually. Reported expenses of $5M to $8M annually.

Boston, Ma, Us

Managed IP staff of 23 direct reports including hiring, evaluating, training, and work distribution.Communicated and directed day to day actions due for administrative team.Set standards for department processes and developed new positions.Evaluated firm systems and negotiated purchases of new software programs.Established new vendors for department.Reviewed rule changes from US Patent and Trademark Office, and developed training and procedures to account for updated regulations.Set up IP department in new offices in US and abroad.Assisted in creating orientation program for staff hiring.Reported errors and conducted crisis management.

Responsible for the review and integrity of all US patent filings. Reviewed docket for any irregularities.Assisted in filing of PCT and Foreign applications while being a resource for USPTO procedural rules.

Maintained patent and trademark docketing database for all clients.Reviewed rule changes from USPTO. Reported out official actions from USPTO.

Bachelor Of Arts (Ba), English

Non-Professional General Legal Studies (Undergraduate)

Education record

High School