Richard Velez offers The Best Customer Service in the world!

Offer the best customer service to all our customers, resolve all the issues with our service, ur quality of work is our ads as our advertisment is by word of mouth of our great service by our customers.

I was offered a better position at MCI in th 90s AT&T and MCI competed for the Market Share of the International Market as they were not many cell phones at the time Spanish and Chinese speaking customers were using Land lines for International Long Distance Calls, a Long Distance call was price a very high rates sometimes 5 dollars a minute and the Market for Internationas calls at the time was valued in 10 billion dollars I was brought into this company to break the Monopoly of AT&T in the Hispanic Market and I open the first customer service call center in Sugarland Texas.

In charge of all the Customer Service Centers of AT&T in the country, Supervised Customer Service Managers in The East and West Coast, Open Supervised Training and open New Customer Service Centers, in San Jose, California and Houston, Texas

I work at Continental Airlines at the Bush Intercontinental Airport way before Continental Airlines merge with United Airlines, I offer the best customer experience as I was in charge of The Food Service for all the International flights and the housekeeping and cleaning of all the aircrafts. Amazing job that I love it because I had one of the best teams in the world