Richard Ward Email & Phone Number

Campbell River, British Columbia, Canada

Driving new customers to value through product training and building meaningful relationships post sale:- Driving new Clio customers to value- reducing customer churn through collaborative problem solving - Initiating and participating in project and process improvements- gathering customer feedback and recommending new product features- Identifying and.

Campbell River, British Columbia, Canada

Driving new customers to value through product training and building meaningful relationships post sale:- Driving new Clio customers to value- reducing customer churn through collaborative problem solving - Initiating and participating in project and process improvements- gathering customer feedback and recommending new product features- Identifying and.

Vancouver, British Columbia, Canada

Driving new customers to value through product training and building meaningful relationships post sale:- Driving new Clio customers to value through- reducing customer churn through collaborative problem solving - Initiating and participating in project and process improvements- gathering customer feedback and recommending new product features.

Vancouver, British Columbia, Canada

During this time, I moved to Canada to be with my spouse. I spent time studying project management, and received permanent residency in Canada: - Completed certification in Project Management through UCI (final grade 97.5%) - Work permit received in December 2020

Cape Town Area, South Africa

Managed training and development program for multiple sales teams with wide range of account sizes:- Training and facilitation of various high impact workshops with groups of up to 80 people- Successfully developed skills analysis process and tools, resulting in measured upskilling of staff- Development and distribution of sales content through multiple.

Cape Town Area, South Africa

Managed training and development program for multiple sales teams with wide range of account sizes:- Training and facilitation of various high impact workshops with groups of up to 80 people- Successfully developed skills analysis process and tools, resulting in measured upskilling of staff- Development and distribution of sales content through multiple.

Cape Town Area, South Africa

Responsible for turning around a neglected customer base and rebuilding key relationships:- Achieved 117% of annual sales target across $2 million USD account base- Recipient of Rising Star Award FY15, Award of Excellence FY16- New business project contributor, participating in and analyzing one of a kind initiatives used to to test new go to market.

Cape Town Area, South Africa

Established the Cape Town office of Zomato:- Successfully established a client base from scratch within a new city- Educated clients on platform usage- Provided training and mentorship to new hires- Tracked and provided client ROI, driving retention

Cape Town Area, South Africa

Digital Specialist, Incredible ConnectionFebruary 2008 - May 2009 & July 2011 - March 2013As Digital Sales Specialist I set and subsequently broke record sales numbers:- Meeting and exceeding sales targets - Conducting product training for fellow staff members - Post-sales support and training on product use for clients- Strategic planning of stocks and.

Cape Town Area, South Africa

Digital Specialist, Incredible ConnectionFebruary 2008 - May 2009 & July 2011 - March 2013As Digital Sales Specialist I set and subsequently broke record sales numbers:- Meeting and exceeding sales targets - Conducting product training for fellow staff members - Post-sales support and training on product use for clients- Strategic planning of stocks and.

Cape Town Area, South Africa

Drove brand awareness and instore representation:- Scheduling and leading in-store brand and product training across 23 retail stores- Building and maintaining relationships with key stakeholders within client organisations- Proposing and coordinating initiatives to drive sales within stores- Tracking sell-through rates on a store-by-store basis.

Cape Town

Formatting and leading group classesConducted group and one on one fitness coaching sessions.