• Purchased and scaled house detailing franchise (subsidiary of O2E Brands: 1-800-Got-Junk and Wow 1 Day Painting), driving increased sales and profitability.• Invested heavily in marketing and staff development to grow the business and deliver great customer service. • Managed P&L and achieved profitable growth with labor margin at 30%, and Net Profit of 10%. • Implemented KPIs and commission structure for front line staff. • Consistently ranked in top 10 of 60 franchises… Show more • Purchased and scaled house detailing franchise (subsidiary of O2E Brands: 1-800-Got-Junk and Wow 1 Day Painting), driving increased sales and profitability.• Invested heavily in marketing and staff development to grow the business and deliver great customer service. • Managed P&L and achieved profitable growth with labor margin at 30%, and Net Profit of 10%. • Implemented KPIs and commission structure for front line staff. • Consistently ranked in top 10 of 60 franchises. • Instituted a daily success CRM, enabling each team to track revenue, new leads, equipment management, and SOPs for delivering exceptional customer service.• Led weekly team meetings for entire staff and coached key field employee to lead a segment of the meeting.• Developed marketing strategy focused on target customer: high-end residential market. • Top performer and leading salesperson, secured $350K+ in sales with a 55% closing ratio in 2023.• Established procedures to provide exemplary customer service, achieving 65% YoY repeat customer rate.• Trained administrative assistant on inside and repeat customer selling as well as recruiting including job postings, phone screening and interviewing system. • Coached van leads on upselling, next service bookings, and estimating.• Managed vendor relationships with key suppliers.• Performed inventory forecasting and management. Show less

• Provided strategic franchise owner perspective to Executive Leadership Team of Franchisor. • Collaborated to develop solutions to improve the success of the entire franchise system. • Negotiated reduced royalty fees, enabling franchisees to invest further into market and sales.

Young Entrepreneur Council member.

• Key member of management team operating 8th largest Enterprise Rent-A-Car branch in Canada.• Managed sales and marketing, tracking financial performance.• Directed customer service and operations, ensuring an outstanding customer experience.• Oversaw human resources, fleet management and maintenance.

The Management Trainee program with Enterprise provides on boarding with the company and several Career Advancement Training seminars.

Outside sales with a focus on project based companies and seasonal businesses where fleet needs fluctuate.

Primary objective was to clean up the ERP database and relational database relating to the inventory of Hydra-Fab. Set goals with specific timelines to help control each stage of the project which was successfully completed ahead of schedule.

• Improved brand image by implementing local marketing strategies in a new territory.• Increased revenue by 50% from previous summer.• Completed over 50 jobs in four months and produced over $100K.• Rewarded with Customer Service and Reliability Award and Success Manager.• Hired and trained four painters, completing jobs within budget.• Attended extensive training to learn franchise systems which included marketing, selling, estimating, financial planning, and production.

New Franchise Manager with College Pro Painters go through several extensive training sessions. Training involves learning all systems for franchise operation and painting. Actively involved myself in production to learn painting skills and business operation. Completed summer with new outlook on work ethic and leadership.

Assistant coach for a team of skiers aged 13 and 14 for ski season. After finishing a ski racing career, took the opportunity to give back to the ski club and the sport through my experiences as a competitive athlete.