Richard Watson Email & Phone Number

Warwick

Coventry, United Kingdom

Part of the management team, brining commercial knowledge, strategy and analysis. Assisting with proposed business strategy alongside creating CRM and reporting tools/analysis tools. Assisting in leading a team of 8 telesales parts staff along with allowing me to develop my leadership and training skills. Having to making key decisions and holding the responsibilities attached to themAsking correct questions to confirm customer gets right part first time and come alongside staff members to give guidance and support. Effectively calm customer complaint situation in an efficient manner. Having the ability to quickly adapt to new computer packages has enabled me to gain a solid understanding of SAP thus giving me the ability to quickly extract information to assists the department in identifying customer trends and sales opportunities.

Coventry

Managing the parts department in Leamington Spa with a clear directive to bring organisation, process and efficiency. The role demanded technical awareness, identifying sales opportunities, stock control and working with Mazda to achieve quarterly rebates. Utilising DMS (Dealer Management Systems) to monitor and reduce stock holding resulting in reduction of inventory and minimisation of future stock obsolescence.

Cannock

Managing all aspects of supply and business development to OE Manufactures, specialist vehicle builders, race teams and the gearbox remanufacturing industry, covering engine, suspension, braking and vehicle trim, manual and automotive gearbox components on behalf of General Motors and Fiat Group automotive. The role including managing key accounts and credit limits, identifying and delivering on service levels expectations. Analysing sales history and reports to determine customer demand which would then be used to build business cases for scheduled ordered placed on suppliers.

Hinckely

Working with a full spectrum of clients including Corporate, OE manufactures, wholesale, trade and retail. Encompassing every aspect of components supply including powertrain solutions and major units, engine components, Genuine parts (Land Rover, MG Rover & Mazda) and performance product via a range of worldwide transportation solutions. Managing customer relationships via phone, e-mail and in person, taking into consideration specific requirements and schedules. Visiting clients throughout the UK while also meeting with customers from worldwide destinations. Handling projects from evolution to completion including product development, working with manufactures and client to confirm product & tooling is correct to drawings and CAD data. Identify final cost against the bill of material, volume terms, exchange rates, duty and shipping. Analyse historical demand to determine future scheduled orderOverall responsibility for organisation and daily management of the parts department alongside navigating the move of the parts department from its original location to new premises. Solely responsibility for executing the move from a Dos based stock management system to Sage 50, with minimal training new processes, procedures, invoices and forms were introduced.Having a clear understanding of Land Rover, Rover and Mazda EPC, Mazda dealer portal and Supplier interface systems including SAP. Developing and managing e-commerce platform which offered in excess of 10,000 product lines. Creating special offers and promotional material.

Hinckley

Hinckley

Hinckley

Hinckley

Information Technology

Education record