Richard Webster Email & Phone Number

Pennsylvania, United States

Manager Systems Engineering

Pottsville

• WMS software upgrades deployment, software upgrades, system configuration.• Maintain all hardware, repairs, upgrades and replace or add as needed.• Recommend, manage system changes including new concepts, system improvements and SOP changes.• Create training documents and resources for system users and DC Operations.• Collaborate with IT and customers to develop testing scenarios, conduct system tests, identify discrepancies, troubleshoot solutions, and provide resolutions.• Maintain Inventory integrity, pick Paths, reserve capacity, and meet matrix goals. • Assist all departments and other onsite business partners with interfacing requests with CORE WMS software.• Document and enforce Standard Operating Procedures and best practices; keep training manuals and related documentation updated and available.• Manage Customer Service department. Store support, financial adjustments, and problem resolution.• Maintain Stock on DC consumables, Gear, and balance budgets.

Pottsville Pa

• Identifying and acting on opportunities to improve and update software and systems• Developing and implementing IT policy and best practice guides for the organisation• Overseeing and determining time frames for major IT projects including system updates, upgrades, migrations, outages and additions.• Manage information technology and computer systems• Plan, organize, control and evaluate IT and electronic data operations• Design, develop, implement and coordinate systems, policies and procedures• Act in alignment with user needs and system functionality to contribute to organizational policy• Identify problematic areas and implement strategic solutions in time• Audit systems and assess their outcomes• Preserve assets, information security and control structures• Manage multiple IT related Projects consistently

Pottsville Pa

• Develop maintenance procedures and ensure implementation• Carry out inspections of the facilities to identify and resolve issues• Check electrical and hydraulic systems of buildings to ensure functionality• Plan and oversee all repair and installation activities• Allocate workload and supervise upkeep staff (custodians, janitors etc.)• Monitor equipment inventory and place orders when necessary• Monitor expenses and control the budget for maintenance• Manage relationships with contractors and service providers• Keep maintenance logs and report on daily activities• Ensure health and safety policies are complied with• Manage multiple Projects and changes.

Pottsville Pa

• Assist personnel with installation, configuration and ongoing usability of system hardware and software• Offer daily operations and systems support to personnel• Verify functionality of hardware and software components• Troubleshoot hardware and software issues in person, remotely and via phone• Assist employees with computer problems and answer their questions• Conduct daily network backup of databases