*Attend clients with support services on products and resolves client issues.*Works alongside CEO and President on sales & marketing tactics, special projects and business solutions.*Collaborates with Sales team on clients processing and retention.*Ensures customer satisfaction and communication.

Responsibilities: *Addressed customer inquiries and resolved complaints.*Trained staff to deliver outstanding customer service and build sales.*Analyzed marketing information and translated it into strategic plans.*Addressed and corrected sales staff communication issues in a tactful and effective manner.*Worked closely with the district manager to formulate and build the store brand in multiple locations within the district.*Vendor networking and communication… Show more Responsibilities: *Addressed customer inquiries and resolved complaints.*Trained staff to deliver outstanding customer service and build sales.*Analyzed marketing information and translated it into strategic plans.*Addressed and corrected sales staff communication issues in a tactful and effective manner.*Worked closely with the district manager to formulate and build the store brand in multiple locations within the district.*Vendor networking and communication. (repairs and special orders) Show less

*Attend clients with shopping, styling, merchandise tips, promotions and provided newly arrived product knowledge.*DOR (Division of responsibility) of BOH operations; Shipment (truck/fright), supply ordering, safety, back stock, merchandise availability and training new sales associates on BOH operations.

*Manage & control COS; (Cost of sales) Labor/payroll, Inventory, staffing, etc.*Mentored, coached, developed and trained team members.*Analyze and manage sales.*Worked closely with the district manager to formulate and build the store brand in multiple locations within the district.*Conducting daily audits of; associate phone call procedures/presentations, cash controls, loss prevention, daily paperwork, Food safety, etc.