Increased store sales to 2.9% above budget by maximizing seasonal trends, aggressive eye-appealing end displays, focusing on sale item replenishment, in stock of core items, fast movers, and impulse itemsUtilized all key elements of store initiative to ensure proper inventory of backroom merchandise and improve in-stock conditions on the sales floor ensuring a more efficient flow of productImplemented shrink reduction programs to include proper damage procedures, the timely process of product withdraws, and weekly review of Inventory Analysis Reports, loss prevention resulting in a shrink reduction of .66%Optimized weekly labor schedule program to achieve excellent customer service, maximized timely execution of work tasks, and provided customers with a neat, clean, well-organized shopping experience meeting budgeted labor of 6.8%

Richard L. Cooper is the President and Principal of RLC Investors, L.L.C. The company is a locally start-up company in Norfolk, Virginia that is focused on developing and Investing in multi-family, commercial and single family projects on the east coast starting within the Virginia Beach, Virginia markets. Mr. Cooper has dedicated over 3 years to learning and educating himself on real-estate investing, unexpected changes in the market and negotiating to create the most lucrative deals. Our main competitive advantage is our process for finding and evaluating properties to fit our very specific buying criteria of properties that are between 20-100 units, residential properties in developing areas and commercial properties within a 1 mile radius of major centers of commerce (malls, large and growing shopping centers) or amenities/workplaces like colleges, medical facilities, etc. Properties will be in good condition or distressed where the property owners need or want an exit because their expertise isn’t there to make the property profitable or their financing prevents them from holding on.

Ship Servieman

- Ensured that each customer received outstanding customer service by greeting each customer, answeringquestions, and insisting on merchandise selection- Arrange and maintained neat presentation of merchandise on selling floor- Maintained an awareness of all product knowledge and information, promotions, and advertisementsincorporate suggestive selling techniques when assisting customers- Communicate and worked with associates, customers, and vendors in a professional and courteous manner