Richard Lyman Email & Phone Number

Rhinebeck, New York

Rhinebeck, New York

As the EHR Specialist, I work with agency leadership staff to ensure that the agency is maximizing all system functionalities of the EHR. Also, works with Astor's EHR internal committees to implement necessary changes in the EHR that will allow clinical and billing users to be more effective in their use of the system. I maintain detailed knowledge of all new system functionalities and assess the need for upgrades and expansions. Responsible for conducting staff training on any new system functions being implemented. While working with the leadership staff we ensure that the system meets the needs of the programs whenever new initiatives are implemented at the agency. Liaison between software company’s and Astor.

East Fishkill, New York

A consultant with IBM's CyberSecurity and Privacy practice. The practice is responsible for providing security related professional services requiring complex skills and consulting solutions. Operating as a Security Surveillance Specialist utilizing IT skills to provide security in support of systems and operations within IBM. Navigates and utilizes several different programs to gain information about the location and status of product within the company, and works as a consultant to implement secure processes into a manufacturing line.

Kingston, New York

Operations Manager - Provided quality management of physicians, nurses, medical assistants, receptionist, office manager and biller.• Instituted new procedures to manage the daily flow of patients, which increased patient visits by 50%• Converted paper driven medical practice to electronic medical records format in 2012• Recruited, interviewed, trained and coached support staff to increase quality of medical service• Established strong and responsive relationships with building management and cleaning company• Managed inventory and purchasing to reduce costs of medical supplies by 10-50%• Maintained medical and computer equipment to reduce need for repairs and expensive vendor servicingIT and EMR / EHR Administrator - Oversaw technology operations and maintenance agreements for office equipment, computers and phone system• Maintained accurate demographic and essential medical data on patients seen within the practice• Performed computer hardware and software maintenance and upgrades• Trained and supported all practice staff with computer and EMR/EHR issues• Liaison with EMR / EHR company• Gained knowledge of medical terminology, processes, and procedure implementation • Implemented meaningful use and PQRS in guidelines of government regulationsCertified Surgical Technologist | Medical Assistant• Assisted with Mohs surgeries: removal of cancerous skin lesions, minor surgeries and biopsies• Performed patient intake and follow-up for 35-50 patients daily for 1 or 2 physicians

Ulster County, Ny

Education:• State University of New York at New Paltz, B.S., December 2008 Major: Management; Minor: Marketing, GPA: 3.81 ➢ President’s Outstanding Student Graduate Award, Sigma Beta Delta National Honor Society, Summa Cum Laude and Dean's List ➢ Tutor for Statistics and created Student Statistics Handbook for all SUNY Business students• State University of New York at Ulster, A.A.S., May 2006 Major: Business Administration, GPA: 3.84 ➢ Phi Theta Kappa National Honor Society, Dean’s List and President of Business Club• Ulster BOCES Surgical Technologist Program, Lake Katrine, NY, 2011-2012 ➢ Clinical training conducted at the following Dutchess and Ulster County hospitals: Kingston, Mid-Hudson Regional Hospital of Westchester Medical Center, Northern Dutchess and Benedictine ➢ AST National Honor Society and Co-Team Leader of 2012 graduating class• L&S Computer Tutors, Inc., Poughkeepsie, NY, Certified NYS Proprietary Business School, July 2011 ➢ Certificate in Fundamentals of Bookkeeping and QuickBooksVolunteer Work:• Rondout Valley High School Parent Association - Committee MemberNorthern Dutchess Aquatic Club – Chairman of Event Planning, Fundraising and Food Concessions• Kerhonkson Barracudas Swim Team – Swim Official• Rondout Valley Youth Football League – Assistant Coach, Videographer and editor, and Web Designer• Cub and Boy Scout of America – Assistant Cub Scoutmaster and Chairman of Pack 16 Marbletown, N.Y.

Service Bureau specializing in large and grand format digital printing and computer graphic presentation support for Fortune 500, Advertising companies and Trade Shows in the Tri-state region.Partner, Manager and Designer (1992-1999) and Consultant (2000-2004) • Planned and coordinated work flow production, packaging, shipment and delivery services• Quoted and spec’d incoming jobs for new and current clients for design and material needs• Supervised of Account Executives, Customer Service, Day and Night Support personnel• Performed in the capacity of a Human Resource Manager: ➢ Handled employee relation issues, performance reviews, interviewing, hiring, training and terminations• Managed inventory and negotiated contracts with vendors and suppliers • Oversaw advertisement, sales and customer-related service issues• Performed computer hardware and software maintenance and upgrades

B.S., Major: Management And Minor: Marketing

Activities and Societies: SUNY New Paltz M.A.Business ClubGPA: 3.81 Sigma Beta Delta National Honor Society, Summa Cum Laude and Dean's List

A.A.S., Business Administration

Activities and Societies: President of U.C.C.C. Business ClubGPA 3.84 Phi Theta Kappa National Honor Society, Dean’s List

Surgical Technology/Technologist, Certified

Activities and Societies: Association of Surgical Technologist Honor Society

Fundamentals Of Bookkeeping, Certificate