Richard Bakker

Richard Bakker Email and Phone Number

Data Analytics and Insights Manager @ Inter IKEA Group
Amsterdam, NH, NL
Richard Bakker's Location
The Randstad, Netherlands, Netherlands, Netherlands
Richard Bakker's Contact Details

Richard Bakker work email

Richard Bakker personal email

About Richard Bakker

Wanderlust is what describes me best: I have a strong desire to travel, experience new things and find hidden gems. In my work I like to find hidden gems in data and explore how to make the best use of this in an organization. I strongly believe that data & technology are not a goal but a means to an end. The biggest challenge in utilizing data is not the data or technology itself but rather to make sure its adopted in an organization and actual business transformation is happening.Skills: Data Product Manager, Data Analytics, Data Science, Business Intelligence, Fraud & Risk Management, Telecommunications, Analytics Translator, Change Management

Richard Bakker's Current Company Details
Inter IKEA Group

Inter Ikea Group

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Data Analytics and Insights Manager
Amsterdam, NH, NL
Website:
inter.ikea.com
Employees:
2113
Richard Bakker Work Experience Details
  • Inter Ikea Group
    Data Analytics And Insights Manager
    Inter Ikea Group
    Amsterdam, Nh, Nl
  • Ikea
    Data & Analytics Chapter Manager
    Ikea Apr 2024 - Present
    Delft, Zuid-Holland, Nl
    Chapter Manager for Data & Analytics at Inter IKEA and in this role I'm responsible for:- Contributing to the development and operations of multiple global insights products for 62 territories, using transactional data, behavioral data from multiple digital sources, structured and unstructured (social listening, surveys), sales, brand, 3rd parties data.- Leading the development of the right capabilities, principles, standards, and frameworks related to the Chapter.- Set up and expand the community of data scientist, data analysts and data engineers. Lead networking and innovation workgroups to enable community collaboration.- Part of the Responsible AI Workgroup- Span of control approx. 40 FTE (including external staff).Key achievements:- To be added later
  • Friss
    Head Of Data
    Friss Apr 2022 - Apr 2024
    Utrecht, Utrecht, Nl
    The mission of my team: make FRISS a data informed company!Member of the FRISS Senior Leadership team and in this role I'm responsible for:- Data Science, Analytics & Reporting for both all products of FRISS as internal- Setting up and expanding a new department within FRISS- Leading and coaching an international team of (Senior-) Data Scientists and Data Engineers (14 FTE) - both internal as external members- Managing key stakeholders (all internal departments like Customer Success and Finance) and 3rd party relationships (like suppliers and investors)Key achievements (on top of my previous role):Data Strategy & Organization- Defined strategy & roadmap for reporting and AI, plus I'm the driving force of execution of this strategy- Data evangelist, by giving presentations and shared learnings, throughout the company on the importance of the entire scope and lifecycle of data. Writing external blogs and whitepapers on the topic of (ethical) AI and data in general- Expanding a team of Data Scientist, Data & ML Engineers and BI Consultants with varied & complementary skillset, from 2 to currently 14- Setting up new roles, job scorecards and development plan for the teamInsights & Analytics- Insights shared within the company using Power BI - improved customer value with 200%, identified and captured annual savings of 500K- Designing and developing an internal reporting solution based on Azure and Power BI, which is also leveraged for external reporting to customers - Building a BI department from scratch both on technology, people and process side
  • Friss
    Head Of Analytics & Data Science
    Friss Sep 2019 - Apr 2022
    Utrecht, Utrecht, Nl
    Member of the FRISS Leadership team and in this role I'm responsible for:- Data Science & Analytics for both all products of FRISS as internal- Leading and coaching an international team of (Senior-) Data Scientists and Data Engineers (14 FTE) - both internal as external members- Managing key stakeholders (all internal departments like Customer Success and Finance) and 3rd party relationships (like suppliers and investors)Key achievements:Data Strategy & Organization- Data evangelist, by giving presentations and shared learnings, throughout the company on the importance of the entire scope and lifecycle of data- Expanding a team of Data Scientist, Data & ML Engineers with varied & complementary skillset, from 2 to currently 14- Setting up new roles, job scorecards and development plan for the teamAI & ML- Setting up a scalable and cost effectieve ML platform based on Azure and Databricks. - Reduced TCO with 70% by migrating customers from old stack to new ML stack- Reduced time of implementation with 80%; implementing & monitoring around 100 models
  • Nyenrode Business Universiteit
    Guest Lecturer Financial Analytics
    Nyenrode Business Universiteit Oct 2018 - Nov 2020
    Breukelen, Utrecht, Nl
    Give lectures on the topic of analytics in the world of finance and the importance of IT and data for post master accountants and (financial & business) controllers (course: Bestuurlijke Informatie Voorziening - In Control)
  • Future Facts
    Senior Analytics Consultant | Product Owner Financial Analytics
    Future Facts Feb 2018 - Sep 2019
    Amsterdam, Noord-Holland, Nl
    In this role I'm responsible for:- Managing multiple projects at clients as project lead/ product owner/ scrum master.- Leading, managing, training and coaching a team of (Senior-) Data Scientists and Data Engineers.- Identify data driven opportunities/solutions for companies and bridging the gap between business, data science and IT.- Product Owner/ Business Development: Developing new services/products in the area of Financial Analytics & Risk Analytics, like Fraud Detection, Forecasting models (revenue, costs,... ), Continuous Control, Data Quality and more.- Give lectures, podcasts and presentations on business analytics (Heliview, WGOIR, Big Data Expo, de Dataloog)- Writing blogs on the topic of business analyticsKey achievements:- Together with Marketing, Sales and Technical Lead developed Fraud Finder (fraudfinder.nl)- Project lead for the implementation of a Data Quality Framework for a bank based on AI techniques (OCR and anomaly detection): resulting in finding 30% more DQ issue for issued loans and a reduction in capital needed of 10 million Euros.- Project lead for improving Project Control for a construction company: identified potential savings of 8 million Euros a year (100% of company's profit) by streamlining project definitions over different departments and building Power BI dashboard for insights.- Project lead Planning for a public transport company: identified potential savings of 6 million euros by defining and implementing KPIs (balance between costs and customer satisfaction)
  • Career Break
    Travel
    Career Break Jun 2017 - Feb 2018
    As part of a sabbatical I traveled the world, starting with the Trans-Mongolia Express (from St. Petersburg to Beijing) and after that Malaysia, Indonesia, Nepal, Myanmar and Thailand.
  • Accurrency
    Founder | Analytics-As-A-Service
    Accurrency Apr 2015 - Jun 2017
    Accurrency provides analytics-as-a-service to especially high volume-, data driven businesses (for instance telecom, online retail, PSPs, insurance companies, utilities, transport, online content,...). Using advanced data analytics, we monitor and control the nature and extent of existing revenue- and cost risks. This leads to increased revenues, decreased costs and an increased level of control over our clients’ value chains. Furthermore Accurrency can provide essential strategic insights out of your company's data and can assist in migration projects, data quality checks and more! For more information: www.accurrency.nlIn this role I'm mainly responsible for:- Developing new business; from first conversations to proposals to negotiations.- Developing a product portfolio, marketing and communication material.- Developing analytics as a service for different clients. Example of clients: UTS Curacao, Simpel.nl, Zoover, Qbuzz, Ziggo. Delivering structural revenue growth of 1% to 4% at these customers, strategic insights in margins per customer and successfully supporting migrations.- Managing day-to-day operations of the company, including financial administration.- Stakeholder management of clients, suppliers and our clients' accountant.
  • Ziggo
    Manager Revenue Assurance & Fraud Management
    Ziggo Apr 2015 - Aug 2015
    Utrecht, Nl
    As manager, I managed the day-to-day operations of the Revenue Assurance & Fraud Management department, consisting of 4 professionals (4 FTE). Defined best practice operational strategy, RA control (part of SOx) framework and tools strategy delivering more than EUR 30M of business payback in 5 years. Direct reporting line to the CFO.Furthermore I had a leading role in the integration of the 2 departments (of former UPC and former Ziggo), managing key stakeholders and 3rd party relationships (like suppliers and the external accountant).
  • Ziggo
    Senior Revenue Assurance & Fraud Management
    Ziggo Jan 2014 - Mar 2015
    Utrecht, Nl
    I'm responsible for my own area of business where I'm monitoring, controlling and improving subscription fee based revenue streams (over 100 million euro a month). This is done by developing and implementing data quality controls (through extensive data analysis on both structured as unstructured data). Furthermore I'm responsible for managing, implementing and optimizing a Fraud Management System and training and coaching the agents (5 FTE) working with this system. I also took part in programs and projects that have impact on major revenue streams. In this role I was stream lead for projects and programs like:- Migration of Mediation system- Implementation of new billing systems- Implementation of new order management system- Building a predictive model to reduce total costs for 3rd party collection agencies with EUR 400K a year- Building a predictive model to determine expected monthly telephony voice revenues (accurate within 0,5%)
  • Ziggo
    Senior Revenue Assurance Analyst
    Ziggo Jan 2013 - Dec 2013
    Utrecht, Nl
    I'm responsible for my own area of business where I'm monitoring, controlling and improving subscription fee based revenue streams (over 100 million euro a month). This is done by developing and implementing data quality controls (through extensive data analysis on both structured as unstructured data). Furthermore I was projectmanager for implementing a new Fraud Management System, that uses machine learning techniques to detect fraud. This new system reduced workload with 98% and had a 67% accuracy in finding fraudulent customers.I also took part in programs and projects that have impact on major revenue streams. In this role I was stream lead for projects and programs like:- Migration of all customers to new digital television proposition- Implementation of a (completely) new mobile product
  • Ziggo
    Revenue Assurance Analyst
    Ziggo Sep 2010 - Dec 2012
    Utrecht, Nl
    Developing and setting up a new Revenue Assurance (https://en.wikipedia.org/wiki/Revenue_assurance) department at Ziggo as part of the Risk Management department. I'm responsible for my own area of business where Im monitoring and controlling subscription fee based revenue streams (over 100 million euro a month). This is done by developing and implementing data quality controls (through extensive data analysis on both structured as unstructured data) and follow up on these findings by: 1. Initiating and coordination clean up actions to stop this revenue leakage, 2. Identify the root cause and stop more revenue to leak in the future.
  • Pwc Nederland
    Finance & Risk Advisor
    Pwc Nederland Jul 2010 - Sep 2010
    Amsterdam, Nl
    Managed projects in many lines of business for companies throughout Europe. Mostly data analytics projects in the area of risk management, process improvement and revenue management for companies in the telecom sector and/or supply chain sector. Companies I worked for include: Heineken, Kyocera, ING, TomTom, KPN, Ziggo.
  • Pwc Nederland
    Finance & Risk Analyst
    Pwc Nederland Aug 2008 - Jul 2010
    Amsterdam, Nl
    Managed projects in many lines of business for companies throughout Europe. Mostly data analytics projects in the area of risk management, process improvement and revenue management for companies in the telecom sector and/or supply chain sector. Companies I worked for include: Heineken, Kyocera, ING, TomTom, KPN, Ziggo.
  • Vanderlande
    Trainee
    Vanderlande Mar 2008 - Dec 2008
    Veghel, Noord Brabant, Nl
    During a 9 month traineeship at Vanderlande Industries, I wrote a thesis about Zone Picking Systems. This thesis had a focus on throughput times and optimisation of these complex order picking systems. Furthermore I developed a Java tool that could be used to calculate these throughput times for all configurations for both sales as support departments.
  • Eindhoven University Of Technology
    Student
    Eindhoven University Of Technology 2002 - 2008
    Eindhoven, Nl
    Studied the master Industrial and Applied Mathematics with a focus on Statistical Processes and Operational Research (SPOR). During my study I also published several papers regarding this topic.
  • Eindhoven University Of Technology
    Student Mentor
    Eindhoven University Of Technology Sep 2005 - Dec 2006
    Eindhoven, Nl
    As a student mentor, I instructed a group of first year Engineering students Analysis 101. In this role I was teaching them the basics of Analysis and checked their homework. Furthermore I did the same for 2nd year Computer Science students for the subject of Statistics.
  • Eindhoven University Of Technology
    Student Promotion Team
    Eindhoven University Of Technology Sep 2003 - Aug 2006
    Eindhoven, Nl
    As part of the students promotion team I promoted the Eindhoven University of Technology and especially the study Applied Mathematics.

Richard Bakker Skills

Telecommunications Risk Management Process Improvement Business Process Improvement Data Analysis Revenue Assurance Business Intelligence Management Consulting Management Change Management Internal Controls Business Analysis Project Management Analytics Process Management Revenue Analysis Analysis Governance Data Mining Business Process Design Prince2 Auditing Financial Analysis Programming Integration Financial Modeling Itil Forecasting Sql Team Management Crm Program Management Project Planning Erp Finance Financial Reporting Business Objects Six Sigma Enterprise Risk Management Assurance Software Development Sap Sarbanes Oxley Act Lavastorm Ltw Lavastorm Lae Lavastorm Lrc Fraud Detection Fraud Big Data Alteryx

Richard Bakker Education Details

  • Eindhoven University Of Technology
    Eindhoven University Of Technology
    Industrial And Applied Mathematics
  • Outvie
    Outvie
    Chief Data Officer

Frequently Asked Questions about Richard Bakker

What company does Richard Bakker work for?

Richard Bakker works for Inter Ikea Group

What is Richard Bakker's role at the current company?

Richard Bakker's current role is Data Analytics and Insights Manager.

What is Richard Bakker's email address?

Richard Bakker's email address is rf****@****ail.com

What schools did Richard Bakker attend?

Richard Bakker attended Eindhoven University Of Technology, Outvie.

What are some of Richard Bakker's interests?

Richard Bakker has interest in Traveling, Education, Music And Photography.

What skills is Richard Bakker known for?

Richard Bakker has skills like Telecommunications, Risk Management, Process Improvement, Business Process Improvement, Data Analysis, Revenue Assurance, Business Intelligence, Management Consulting, Management, Change Management, Internal Controls, Business Analysis.

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