Principal engineer managing the development of data analytics and AI platform solutions across MHE portfolios to provide a competitive edge and improved experiences and outcomes for students, instructors, administrators, and parents.• Manage a team of engineers in the development of AI tooling solutions to enable our business units to accelerate speed to market while reducing overall costs for content development.• Manage the product roadmap and prioritization of feature development based on the needs of our business partners and vision of executive leadership.• Collaborate with stakeholders to establish requirements, manage expectations, and communicate progress effectively.• Develop reporting solutions to surface usage analytics of our AI features across multiple business units.

Principal engineer supporting our Data Science team in the research and development of AI solutions.• Managed compute resources and group permissions for various projects in Databricks.• Developed robust ETL (Extract, Transform, Load) procedures in Scala on the Databricks platform to facilitate the cleansing and transformation of historical data from our event lake, making it actionable and ready for our data lake.• Developed ETL procedures to load event data from our event lake into a Neo4j graph database to enable comprehensive evaluation of student journeys.

Lead Engineer managing database engineering and supporting the overarching cloud strategy, data architecture, and engineering of platform solutions for enablement and authoring services.• Lead a team of database engineers enabling seamless operations across platform engineering services.• Led the entire lifecycle of new platform service development, from conceptualization to implementation, aligning with business goals and user needs.• Oversaw the migration of PostgreSQL and MySQL databases to Aurora, enhancing performance and reliability.• Implemented robust Continuous Integration/Continuous Deployment (CI/CD) practices for enablement services on AWS using Turbot, Terraform, and CircleCI, streamlining the development and deployment processes.• Executed the efficient migration of multiple RDS instances using AWS Database Migration Service (DMS) and created comprehensive training materials and presentations to facilitate knowledge transfer to other teams.• Enhanced system performance by fine-tuning SQL queries and database schemas, resulting in improved response times and operational efficiency.• Elevated service monitoring capabilities by crafting informative dashboards in Cloudwatch, Sumologic, and New Relic, enhancing visibility and proactive issue resolution.• Contributed to the development of APIs, tools, and data processing streams in Java, Javascript, and Scala, extending the functionality and effectiveness of various services.

Managed the operations of a secure clinical communication and scheduling platform, ensuring uninterrupted 24x7 uptime, adherence to HIPAA compliance, and meeting HITRUST security requirements.• Established strategic road map for stabilizing the platform for current state and future growth.• Identified and tuned key transactions reducing CPU load and improving response times to create a better user experience.• Improved response times by up to 72% while managing 252% increase in customer load.• Migrated primary SQL Server database from single node SQL Server Standard to a three node SQL Server Enterprise cluster utilizing AlwaysOn Availability Groups and Windows Server Failover Cluster technology.• Developed new and tuned existing customer facing reports and internal usage analytics.• Supported DevOps team by monitoring systems and triaging production issues.• Supported Application teams by developing relational and object data models and data workflows.

Managed the database infrastructure for an online education platform, overseeing its evolution as it expanded from 250G to 2TB on a four-node RAC cluster. This infrastructure supported up to 20,000 concurrent users, more than 22 million monthly user sessions, and over 11 million subscribed users.• Managed application database as it grew from 250G to 2TB on a four node RAC cluster with utilization of up to 20K concurrent users, over 22M monthly user sessions, and over 11M subscribed users.• Identified business requirements and downstream technical requirements necessary to meet MVP across portfolio of projects.• Led a team of database engineers to keep up with growing project commitments and operational support.• Developed new logical and physical data structures, including tables, indexes, views, and triggers, identified caching opportunities, and developed content models to support products built on our digital platform.• Developed data access and business solutions in Java and Oracle.• Supported quarterly releases and scheduled point releases.• Guided the migration from Oracle 10g to Oracle 11g.• Developed end-to-end solution to record and report on click stream events using AWS services including API Gateway, Lambda, Kinesis, and Elasticsearch.• Developed tools for internal operations using Oracle, Java, and AngularJS.• Tuned database code and business processes to improve performance of critical application artifacts.