AeroLeads people directory · profile

Richard Burns Email & Phone Number

Strategic IT Servant Leader | Agile Process Development | Quality Management | Automation Efficiency

Location: Fairfax County, Virginia, United States 6 work roles 1 school

LinkedIn matched

✓ Verified Jun 2026 3 data sources Profile completeness 71%

Role

Strategic IT Servant Leader | Agile Process Development | Quality Management | Automation Efficiency

Location

Fairfax County, Virginia, United States

Who is Richard Burns? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Richard Burns is listed as Strategic IT Servant Leader | Agile Process Development | Quality Management | Automation Efficiency based in Fairfax County, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Richard Burns.

Richard Burns previously worked as Senior Manager, Software Development at Wex (Formerly Aoc Solutions, Inc.) and Manager, Software Development at Aoc Solutions. Richard Burns holds Bachelor Of Science - Bs, Engineering And Applied Science, Computer Science from University At Buffalo.

Profile bio

About Richard Burns

I manage teams of engineers and create efficient agile processes through continual improvement.As a servant leader, I am honestly concerned with the professional development and elevation of everyone on my team. I work for my team. I gain directives from them on how to break down the barriers to improving processes and workflow, to ensure their success and to make the most of what they have to offer. With a 0% employee attrition rate over 4 years, we can spend more time growing and less time training anew.I set a clear vision for the team with measurable, aggressive, yet reasonable goals, reducing toil through automation. I am proud of the fact that my team members are often elevated to become senior engineers, team leaders, and managers.You can reach me at: richardburns00@gmail.com

6 roles · 28 years

Richard Burns work experience

A career timeline built from the work history available for this profile.

Senior Manager, Software Development

Wex (Formerly Aoc Solutions, Inc.)

Set overall vision and strategic direction, and provided team leadership.
Created, implemented, and managed flexible, efficient Agile Kanban and Scrum software development and technical support processes with weekly retrospective accountability and continuous improvement, ensuring currency.
Identified manual process deficiencies and issue root causes, and instituted automation techniques, reducing toil and increasing workflow efficiency through data-driven process assessment, review and implementation of.
Created, monitored, and reported on Service Level Agreements and Objectives for issue response and resolution. Provided accurate SLIs to stakeholders based on work type categories and regular reporting, meeting SLOs.
Managed full lifecycle design, development, testing, and deployment of software systems.
Ensured a healthy and rewarding work experience for all employees, resulting in a high-performing, effective, productive team with a total employee attrition rate of 0%.

2017 - 2021 ~4 yrs

Manager, Software Development

Aoc Solutions

Designed, developed, tested, and deployed secure software for complex financial systems in C#.NET, JavaScript, and SqlServer.
Collaborated with senior leadership and customers to define requirements and build projects that achieved or exceeded corporate plans. Worked directly with customers to establish new product and feature requirements.
Gathered requirements, defined scopes, allocated resources and established schedules, meeting or exceeding project demands.
Established and managed efficient processes for software development and production support.
Led sprint planning, reviews, and retrospectives.
Reviewed code to check compliance with company coding guidelines and PCI/DSS compliance.

2010 - 2017 ~7 yrs

Director Of Information Systems

Trust Title Company

Designed, implemented, and managed all information systems for a national Title Company, including Windows 2003 servers, printing, and VoIP systems, serving remote users and offices in 6 states.
Created and managed a seamless “one-office” network among the various sites using SonicWall and Cisco devices for data and voice VPNs.
Designed and developed custom applications in ASP and C#.NET including online mortgage rate calculators, and document management applications.

2007 - 2010 ~3 yrs

Senior Systems Engineer/Architect

Trusted Computer Solutions Inc

Led a team in the creation of the process of Software Development and Quality Assurance.
Defined standards for Software Architecture, Functional Requirements, Technical Specification/Design, Certification and Accreditation, Test Plans and Procedures, and coding for several programming languages.
Developed and implemented a company-wide Process Adoption Plan and training course.
Defined and implemented strategies of release and deployment of TCS products.
As Lead Architect, created the Foundation Software Development Environment and designed, developed, and tested the Trusted Guard Architecture upon which all TCS multi-level guard products are based.
Designed, developed, and tested several custom software products for TCS customers.

2001 - 2003 ~2 yrs

Director Of Engineering

Appfluent Technology

Led an Engineering Department of 20 engineers and consultants through the development of the Appfluent Accelerator, a 2u Intel and Red Hat Linux based appliance with embedded Oracle 8i, Enterprise Edition, for the.
Authored and implemented the Software Development and Quality Assurance Process; Supervised all aspects of product development through full systems life cycle, including Requirements Analysis, Technical Specifications.
Designed, developed and implemented the Configuration Management, Source Code Control, and Automated Build systems. All products and revisions were delivered on time or before, at or under budget.

2000 - 2003 ~3 yrs

Product Director, Senior Engineer

Aol

Directed the integration of the ToFish! Visual Similarity system with the AOL Search Engine, pursuant to the acquisition of ToFish! Incorporated by America Online. Technology included Java/J2EE and C++ on Sun Sparc and.
Designed, developed, and integrated the Internationalization and Language Independence Project for AOL Search, with a team of 3 Senior Engineers. This enhancement was written in C++ using the Rosette Inc. API, on Sun.
Directed the development of a complex technology product, including all management and development during a full Systems Life Cycle, including: Program Management and Scheduling, authoring technical proposals for new.
Technical responsibilities included Design, Development, Testing, packaging and delivery, documentation, and Configuration Management. Created all engineering estimates for all products, and performed all project.

1998 - 2000 ~2 yrs

1 education record

Richard Burns education

University At Buffalo

Engineering And Applied Science, Computer Science

FAQ

Frequently asked questions about Richard Burns

Quick answers generated from the profile data available on this page.

What is Richard Burns's role at their current company?

Richard Burns is listed as Strategic IT Servant Leader | Agile Process Development | Quality Management | Automation Efficiency.

Where is Richard Burns based?

Richard Burns is based in Fairfax County, Virginia, United States.

What companies has Richard Burns worked for?

Richard Burns has worked for Wex (Formerly Aoc Solutions, Inc.), Aoc Solutions, Trust Title Company, Trusted Computer Solutions Inc, and Appfluent Technology.

How can I contact Richard Burns?

You can use AeroLeads to view verified contact signals for Richard Burns, including work email, phone, and LinkedIn data when available.

What schools did Richard Burns attend?

Richard Burns holds Bachelor Of Science - Bs, Engineering And Applied Science, Computer Science from University At Buffalo.

Security Check