Rich Bye Email & Phone Number

London, Gb

Pleasanton, California, Us

Pleasanton, California, Us

London, England, Gb

Leading a 600+ strong team across 7 locations. HR support 75,000+ staff in 70+ countries (36 P&Ls / 22 businesses / $60M budget incl Payroll & HRIS). Member of the HR Leadership Team. Strategy, planning and execution of a Service Catalogue incl Payroll, Workforce Admin, Learning, People Analytics and Security Policies. Oversight of all global & regional captive HR shared services for all employees, including outsourced vendors delivering commodity services ($40M budget) to deliver full suite of HR services in the service centres. Daily leadership of 500+ staff in Service Centres based in Azerbaijan, Brazil, Germany, Hungary, Malaysia, UK and USA.Highlights:-Led complex, high profile HR Transformation program. Implemented suite of systems, operating model, processes and policies in a ‘Big Bang’ global launch centered on changing employees’ interaction digitally, emotionally and physically as a catalyst for modernisation.-Drove a three-year program to transform eight legacy systems to Cloud-based technologies (incl Workday, Salesforce, Chatbot and Data Lake) with Power BI visualization and integrate 50+ niche SaaS systems into the HR ecosystem.-Designed a new, standard-tiered Service Operating Model, creating a global captive HR Shared Service Team: improved customer experience and reduced overall costs by 30% via in-sourcing and centralizing to low cost offshore regional centers.-Designed Standard Central Automated Process for workforce administration, offer & on-boarding, talent acquisition, customer support, reporting, compensation, organisation management, payroll and time & absence.-Deploying agile methodologies, communities of practice, breakout thinking (hot houses), championing collaboration and relationship-building.-Delivering a consumer-grade User Experience balancing the human and the digital.-Building a bespoke Annual Pay Review System and roll-out of a comprehensive suite of Reward systems.

Round Rock, Texas, Us

An executive level leader responsible for global HR Operations & HRIS managing a team of 300+ employees across six locations supporting 100,000+ employees. Fast tracked on the executive development program which included an expat assignment to UK. Director Global HR Shared Services (2006 – 2010)• Designed and implemented centralized tiered model that aligned to the overall business service strategies. Established Global HR Shared Service Organization for all regions supporting 70+ countries.• Service Catalog included customer experience, workforce admin, organisational management, mobility, offer & on-boarding, learning and system support.• Centers; China, India, Malaysia, Panama, Slovakia and the US. • Offshore; centralized operations from high cost locations to low cost locations in a phased approach over three years.EMEA HRIS & Shared Service Manager (2003 – 2005); Expat assignment, London• Implemented core HR system across 35 countries in EMEA, followed by rolling out learning, talent acquisition and annual pay review systems. • Shared Services; established greenfield shared service center in Slovakia by offshoring all HR operations from Ireland, UK and continental European countries. Early Positions:• Global HRIS Deployment Manager (2000 – 2003); deployed core HR system to the Americas and Asian countries (25+) and established shared service center in the US and India.• Senior HRIS Manager (1997 – 2000); designed first global web-based HR system (akin to Workday) and deployed in the US.

New York, Ny, Us

Worked in Mercer’s global headquarters in New York managing a variety of HR life-cycle processes for Mercer employees. Responsible for supporting HR operational activities (including payroll, compensation, performance and reporting) in coordination with Marsh & McLennan the parent company.

Mba, Human Resources & Information Systems

Bachelor Of Science - Bs, International Business