Richard Caplin Email & Phone Number

London, United Kingdom

Catalyse Data Limited is a consultancy providing data engineering advice and services to improve the use of data within organisations. The focus is on identifying and delivering projects to improve profitability, productivity and working practices. Being SC cleared enables working within government departments.Services include : * Business Intelligence (BI) and Analytic solutions, * Integration of disparate and legacy business systems, * Implementation of and… Show more Catalyse Data Limited is a consultancy providing data engineering advice and services to improve the use of data within organisations. The focus is on identifying and delivering projects to improve profitability, productivity and working practices. Being SC cleared enables working within government departments.Services include : * Business Intelligence (BI) and Analytic solutions, * Integration of disparate and legacy business systems, * Implementation of and migration to new business systems. * Process Automation Our role as data curators reflects the actions of curators in any area of activity - the need to Select, Order and Display items in a way that brings value and insight to the viewer. We do this with data to bring tangible business benefits.Our aim is to enhance responsiveness and productivity by ensuring the provision of better and more relevant information at all levels of the business. Additional benefits come from improved work experience and better use of staff skills when tedious manual operations are automated. Using proprietary and open-source technologies and working in both Linux/Unix and Windows type environments, past projects have employed historic and predictive analytics, ETL tools and both SQL and NoSQL and Big Data data storage solutions. Show less

London, United Kingdom

Amiens, France

In this role I Instigated and led strategic systems automation, modernisation and integration projects, including machine-to-machine integration of the existing Operations Support System with external suppliers and internal systems using ETL technologies. In line with the changes in European regulations I transitioned banking systems to the new SEPA (ISO 20022) norms. Implemented a VOIP anti-fraud monitoring system as part of a revenue protection project. Led a multidisciplinary team and… Show more In this role I Instigated and led strategic systems automation, modernisation and integration projects, including machine-to-machine integration of the existing Operations Support System with external suppliers and internal systems using ETL technologies. In line with the changes in European regulations I transitioned banking systems to the new SEPA (ISO 20022) norms. Implemented a VOIP anti-fraud monitoring system as part of a revenue protection project. Led a multidisciplinary team and oversaw the 1.5m€ project of Business Process Analysis and selection of a replacement ERP, Billing, Customer Care and Business Information system. Devised and successfully implemented the data migration plan and subsequent reconciliations upon sale of company to third party. Show less

Amiens, France

Managed a team of over 20 engineers and technicians with an annual capital budget of over 1m€. Responsible for purchase, implementations, operations and maintenance of network and service delivery platforms using both coaxial and FTTH technologies. Responsible for the construction and operation of one of the first FTTH delivery platforms in France. Services including VOIP, mobile telephony, Television (analogue, digital and IP-based) and broadband data. Key achievements include quality… Show more Managed a team of over 20 engineers and technicians with an annual capital budget of over 1m€. Responsible for purchase, implementations, operations and maintenance of network and service delivery platforms using both coaxial and FTTH technologies. Responsible for the construction and operation of one of the first FTTH delivery platforms in France. Services including VOIP, mobile telephony, Television (analogue, digital and IP-based) and broadband data. Key achievements include quality improvements in HFC network; implementation of new CAS systems; replacement of obsolete VOIP switch with new MetaSwitch including all homologation and migration of residential and professional clients; mobile telephony implementation using MVNO model, including billing and procedural implementation and integration with existing systems. Show less

France Citevision, Amiens, France

Advisor to CEO providing operations and business management support.Organisation and recruitment assistance, business planning and cashflow forecasting. Created management reporting packages comprising operational and financial analyses. Introduced a formal margin analysis into the product development cycle and the professional sales cycle. Ran the Billing and Operational Support IT system and managed local staff in systems operations and use. Assisted in M&A due diligence and shareholder… Show more Advisor to CEO providing operations and business management support.Organisation and recruitment assistance, business planning and cashflow forecasting. Created management reporting packages comprising operational and financial analyses. Introduced a formal margin analysis into the product development cycle and the professional sales cycle. Ran the Billing and Operational Support IT system and managed local staff in systems operations and use. Assisted in M&A due diligence and shareholder communications and management. Show less

Bermuda Cablevision

Provide assistance with Customer Service management, introduce business process change and facilitate the introduction of new procedures. Consulting in operational support and improvements to ensure business recovery following hurricane Fabian. Provide operational and systems training, operational support. Improve reporting and IT management to assist management decision making..

France Citevision, Amiens, France

Assistance with introduction of telephony billing including initial validation of rating and billing process chain. Tariff creation and revenue assurance.Automation of business processes using existing billing and CRM platform.