Richard Caplin
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Richard Caplin Email & Phone Number

Director - Issuer Account Management UK and I at Ethoca
Location: Southend-On-Sea, England, United Kingdom 9 work roles 1 school
1 work email found @ethoca.com 1 phone found area 404 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email r****@ethoca.com
Direct phone (404) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director - Issuer Account Management UK and I
Location
Southend-On-Sea, England, United Kingdom
Company size

Who is Richard Caplin? Overview

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Quick answer

Richard Caplin is listed as Director - Issuer Account Management UK and I at Ethoca, a company with 189 employees, based in Southend-On-Sea, England, United Kingdom. AeroLeads shows a work email signal at ethoca.com, phone signal with area code 404, and a matched LinkedIn profile for Richard Caplin.

Richard Caplin previously worked as Director - Issuer Account Management UK&I at Ethoca and Corporate Relationship Manager at First Data Merchant Solutions. Richard Caplin studied at Fitzwimarc School, Rayleigh, Essex..

Company email context

Email format at Ethoca

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{first}.{last}@ethoca.com
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AeroLeads found 1 current-domain work email signal for Richard Caplin. Compare company email patterns before reaching out.

Profile bio

About Richard Caplin

Over 20 years of experience in the card payments industry across both card issuing and merchant acquiring. Predominantly security, fraud and risk roles in card issuing for NatWest and Royal Bank of Scotland Group before transitioning into merchant acquiring at First Data Corporation for Bank of Scotland Merchant Services, now known as First Data Merchant Solutions. More recently, commencing a role with Ethoca, the leading global provider of collaboration-based technology that enables card issuers, ecommerce merchants and online businesses to increase card acceptance, stop more fraud, recover lost revenue and eliminate chargebacks.

Listed skills include Payments, Payment Card Processing, Credit Cards, Relationship Management, and 19 others.

Current workplace

Richard Caplin's current company

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Ethoca
Ethoca
Director - Issuer Account Management UK and I
Southend-on-Sea, GB
Website
Employees
189
AeroLeads page
9 roles

Richard Caplin work experience

A career timeline built from the work history available for this profile.

Director - Issuer Account Management Uk And I

Southend-on-Sea, GB

Director - Issuer Account Management Uk&I

Current

London, United Kingdom

Primary focus is to ensure the successful on-going delivery of value to a number of card issuing banks through coordination of internal efforts to deliver results, as well as frequent communication to identify/mitigate/resolve risks and issues and capitalise on opportunities.

May 2015 - Present

Corporate Relationship Manager

First Data Merchant Solutions

Building and maintain partnerships with our large corporate clients to offer solutions, risk management, cost optimisation and support in a number of different verticals.

Dec 2013 - May 2015

Product Manager

First Data International Regions

Ownership, administration, reporting and maintenance of a sales enablement tool for sales organisations across First Data's APAC, EMEA and LAC regions.

May 2012 - Dec 2013

Head Of Sales Operations

First Data Merchant Solutions

Owned CRM Tool, Sales Enablement Tool, Sales Support Teams, Merchant On-Boarding, Training and Induction.

Oct 2010 - May 2012

Head Of Portfolio Management

Increased revenue through various initiatives within the existing SME back book of clients and reduced attrition through product penetration.

Jul 2007 - Oct 2010

Fraud/Risk Manager

Bank Of Scotland Merchant Services (First Data)

Risk mitigation for Bank of Scotland Merchant Services acquiring portfolio.

Jun 2005 - Jul 2007

Fraud Operations/Investigator

Responsible for the prevention, detection and investigation of credit card fraud ranging from counterfeiting and mail/telephone order fraud to application and identity theft fraud.

Jun 1998 - Jun 2005

Chargebacks And Disputes Officer

Resolution of cardholder disputed transactions utilising the MasterCard and Visa chargeback scheme rules.

Oct 1993 - Jun 1998
Team & coworkers

Colleagues at Ethoca

Other employees you can reach at ethoca.com. View company contacts for 189 employees →

1 education record

Richard Caplin education

  • Fitzwimarc School, Rayleigh, Essex.
    Fitzwimarc School, Rayleigh, Essex.
FAQ

Frequently asked questions about Richard Caplin

Quick answers generated from the profile data available on this page.

What company does Richard Caplin work for?

Richard Caplin works for Ethoca.

What is Richard Caplin's role at Ethoca?

Richard Caplin is listed as Director - Issuer Account Management UK and I at Ethoca.

What is Richard Caplin's email address?

AeroLeads has found 1 work email signal at @ethoca.com for Richard Caplin at Ethoca.

What is Richard Caplin's phone number?

AeroLeads has found 1 phone signal(s) with area code 404 for Richard Caplin at Ethoca.

Where is Richard Caplin based?

Richard Caplin is based in Southend-On-Sea, England, United Kingdom while working with Ethoca.

What companies has Richard Caplin worked for?

Richard Caplin has worked for Ethoca, First Data Merchant Solutions, First Data International Regions, Bank Of Scotland Merchant Services (First Data), and Royal Bank Of Scotland Group.

Who are Richard Caplin's colleagues at Ethoca?

Richard Caplin's colleagues at Ethoca include Harsh Talajia, Dayakar Batchupally, Savio Salema, Monica Chu, and Sarang Joshi.

How can I contact Richard Caplin?

You can use AeroLeads to view verified contact signals for Richard Caplin at Ethoca, including work email, phone, and LinkedIn data when available.

What schools did Richard Caplin attend?

Richard Caplin studied at Fitzwimarc School, Rayleigh, Essex..

What skills is Richard Caplin known for?

Richard Caplin is listed with skills including Payments, Payment Card Processing, Credit Cards, Relationship Management, Electronic Payments, Banking, Account Management, and Merchant Services.

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