Richard Dinofia Email and Phone Number
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Richard Dinofia personal email
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Specialties: Certified Level 1 and 2 Technology Restorer, detail oriented, customer service, management, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, supervisory skills, social media management and marketing, telephone Skills, creative thinking, Hosted VoIP Phone systems, Carrier Services, Project management and coordination, team building and management.Proficient with power tools, construction. Packing and transporting large electronics safely.
Go2Tech
View- Website:
- go2tech.com
- Employees:
- 28
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Senior Project Manager And Infrastructure Ops LeadGo2TechFolsom, Pa, Us
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Senior Project ManagerGo2Tech Sep 2023 - PresentSpringfield, Pennsylvania, United States
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Project ManagerGo2Tech Sep 2014 - Sep 2023Springfield, PaGO2 is the technology source for today’s business environments. We design, implement and support innovative solutions across platforms such as Managed IT Services, Network Infrastructure, Hosted Phone Systems, IP Video Surveillance, and Carrier Services. We strive to support our clients with a superior level of communication while providing them with budget-conscious technology options, in a language they can understand. For Six years in a row, GO2 has been recognized and awarded as one of the Philadelphia region’s 100 fastest growing companies.
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Project ManagerComputer & Network Paramedics, Inc. Nov 2010 - PresentSpringfield, PaIT Consulting and PC Repair
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Project CoordinatorTechno Klean, Inc. Nov 2010 - Jan 2018Springfield, PaFully Certified Technology Restoration Firm. -
Dispatch SupervisorDirectsat Usa Mar 2010 - Sep 2010King Of Prussia, PaJob Description/ Qualifications:• Responsible for directing and leading the dispatch coordinators who monitor over 2,000 field technicians.• Direct and assist Coordinators in managing technicians to ensure installation work is accomplished in a timely manner.• Schedule time and track attendance for 50 dispatch coordinators on a weekly basis.• Prepare reports for Upper Management to convey field technicians daily routing and time compliance.• Conduct employee training sessions for new hires in dispatch.• Monitor and track dispatchers via quality assurance (QA) phone calls daily to ensure customer satisfaction and operational processes.• Collaborate with other managers and staff to implement policies, procedures and adhere to company objectives. -
Dispatch SupervisorComcast Cable Apr 2007 - Nov 2009Aston, Pa• Manage staff of 70+ in day to day dispatch operations.• Create and run daily phone data reports through Cisco Webview. • Analyze data for peak call volume, average handle time of each call, average calls taken per hour, day, and month. • Adjusting staff when necessary for proper coverage.• Adjust and modify quota for manpower planners for routing technician routes.• Resolving customer escalations to completion. -
DispatcherComcast Cable Communication, Inc Aug 2003 - Apr 2007Aston, PaRadio and Phone updates with field personnelVast knowledge of DST, Comtrac, Remedy, MS Word, Outlook, and ExcelMonitor, declare, report, and clear outagesDay to day operations as personal dispatcher for maintenance departmentRouting daily work orders to technicians and contractorsDirect communication with various departments within the company (i.e. Local Management Center, Call Center)Communicating directly with customers
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ManagerLaspadas Original Steaks And Hoagies Jan 1999 - Jan 2006Milmont Park, PaSupervising and managing staffCook, Ordering Supplies, Customer Service
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Clerical SupportWyeth Pharmaceuticals Great Valley Facility Jun 2001 - Jul 2002Shipping & ReceivingKnowledge of all folding, sorting, and postage machinesMail sorting and delivering & UPS SoftwareHandle special department requests
Richard Dinofia Skills
Richard Dinofia Education Details
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Delaware County Community College, Delaware CountyLiberal Arts -
Ridley High School, Ridley Township, Delaware County
Frequently Asked Questions about Richard Dinofia
What company does Richard Dinofia work for?
Richard Dinofia works for Go2tech
What is Richard Dinofia's role at the current company?
Richard Dinofia's current role is Senior Project Manager and Infrastructure Ops Lead.
What is Richard Dinofia's email address?
Richard Dinofia's email address is di****@****ast.com
What is Richard Dinofia's direct phone number?
Richard Dinofia's direct phone number is +161056*****
What schools did Richard Dinofia attend?
Richard Dinofia attended Delaware County Community College, Delaware County, Ridley High School, Ridley Township, Delaware County.
What are some of Richard Dinofia's interests?
Richard Dinofia has interest in Animal Welfare, Children, Science And Technology.
What skills is Richard Dinofia known for?
Richard Dinofia has skills like Customer Service, Management, Outlook, Team Building, Troubleshooting, Call Centers, Microsoft Excel, Customer Satisfaction, Microsoft Word, Leadership, Telecommunications, Voip.
Who are Richard Dinofia's colleagues?
Richard Dinofia's colleagues are Jonathan Spross, Richard G., Joseph Bancroft, Steve Aquila, Melanie Hagen, Tyrus Nickoli, Justine Ledonne.
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