Richard Doan Email & Phone Number

Houston, Texas, United States

➢ Implement new IT equipment ordering & return processes and training guidelines for new employees in the operations department.➢ Worked with overseeing Salesforce contract information, Excel for inventory record keeping, and IT & PPE equipment ordering platforms to assist over 150+ contractors.➢ Support sales consultants with training schedulings such as GWO, OSHA, NFPA 70E, HASC, and other safety & compliance training.➢ Assist with contractors’ IT & PPE equipment orders returns and sending property agreement information to placement support consultants. ➢ Tasked with building relationships with new equipment vendors and processing vendor applications to create an ordering invoicing system between companies.➢ Submit monthly invoicing for WEX gas cards and company card charges.➢ Manage tracking, updates, and configuration for multiple inventory databases and budget records.

3200 Southwest Freeway Suite 1310 Houston, Tx

➢ Coordinate truck drivers on where to deliver inventory for fracking sites.➢ Write reports on inventory deliveries, oil well updates, and notes on what occurred throughout the day at the end of the day.➢ Relaying important updates and messages to clients, site supervisors, and our company management.➢ Dispatch over 100 to 150 loads per day and dispatch an average region total of 600 to 900 loads per day.➢ Work mainly with SBS database applications and Excel inventory balance sheets daily.➢ Provide customer service and essential technical support for truck drivers.

6400 Richmond Ave, Houston, Tx

➢ Use direct interactions and social media to promote tickets.➢ Provide customer service about questions regarding events or ticket sales.➢ Build a relationship with clientele in order to discover interests in events and organize marketing ideas to farther understand clients.➢ Sold over $500 to $1000 worth of tickets every month.➢ Used customer focus sales tactics to increase sales by 5%

6040 Westpark Dr, Ste #E001, Houston, Tx 77057

➢ Perform a pre-procedure check of tools and equipment before the day begins and ends.➢ Provide new clients marketing information and sales data during all on-site and phone job orders.➢ Responsible for ensuring staff assembles and dissembles all furniture cautiously and efficiently.➢ Orchestrates accurate estimates for potential customers and provides excellent customer service representatives.➢ Developed strategies to help all team members reach the set goal of completing each junk removal job within 30 minutes to 1 hour. ➢ Oversee operations that produce an average of $30,000 dollars worth of sales every month.➢ Coordinate tasks with the team to ensure we meet our target of five to eight work orders each day.

9 E Greenway Plaza #1800, Houston, Tx 77046

➢ Provide technical support for gas tank systems to over 1,000 + gas stations and oil companies nationwide.➢Manage and solve a variety of alarms and problems occurring throughout the day.➢Creating reports on statistical analysis and compliance data to corporations who have our services.➢Sending emails on receiving updates on service requests and alarm status.➢Coordinate with team members such as strategical problem solving, service quality control, and ensure we meet our end goals every month on providing better services.

6400 Richmond Ave. Houston Tx

➢ Delegate staff to manage and maintain the 10,000+ square feet property.➢ Assist and direct others to search over 500 people per day into the venue effectively.➢ Multi-tasks by pulling security around the stage and ensuring proper crowd control while escorting the leading performing artist.➢ Collaborate with the entire production team to ensure a safe and successful event each night.➢ Generate and provide a general report at the night's end that highlights what the team did well and other areas that need further improvement.

Conroe, Tx

➢ Train in basic combat training and tactical defense➢ Work with the 242nd quartermaster unit specializing in supply management and simple repairs➢ Work with the 644th transportation unit specializing in transportation logistics and vehicle operations.➢ Support around 100 soldiers every day during active service by providing hygienic and transportation services➢ Received training for DARN (Duty Appointed Reenlistment NCO) course➢ Finished classes for Structured-Self-Development courses