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Richard Hills Email & Phone Number
Manager, Customer Education, EMEA
at
Disguise
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager, Customer Education, EMEA
Location
London Area, United Kingdom
Company size
Who is Richard Hills? Overview
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Quick answer
Richard Hills is listed as Manager, Customer Education, EMEA at Disguise, a with 301 employees, based in London Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Richard Hills.
Richard Hills previously worked as Lead Support Engineer at Disguise and Senior Support Engineer at Disguise. Richard Hills holds Film & Television, Sport And Live Events Production, 2:1 from Buckinghamshire New University.
Company email context
Email format at Disguise
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Disguise
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Profile bio
About Richard Hills
Highly skilled Senior Support Engineer with a proven track record of providing exceptional technical support and troubleshooting expertise. Committed to delivering top-notch customer service, resolving complex issues, and optimizing system performance.
Current workplace
Richard Hills's current company
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Disguise
9 roles
Richard Hills work experience
A career timeline built from the work history available for this profile.
Lead Support Engineer
Senior Support Engineer
Support Specialist
Dec 2021 - Apr 2023
Director Of Pre-Sales
Successfully managed a team of Product Specialists and provided oversight for all Pre-Sales requests pertaining to technical documentation, RFP responses, and demo requests on a global scale.Cooordinated and supervised the preparation of technical documentation, RFP responses, and demo requests to ensure exceptional quality and timely delivery.Effectively communicated with stakeholders and collaborated with cross-functional teams to guarantee the seamless execution of Pre-Sales deliverables.
Aug 2021 - Dec 2021
Customer Success Manager
Collaborated closely with Product Management and Engineering to promptly resolve escalated cases through JIRA, ensuring exceptional customer satisfaction within the EMEA region.
Mar 2020 - Aug 2021
Technical Support Engineer
Provided onsite and remote technical support to global clients, assisting them with various workflows utilizing SDI, IP infrastructure (SMPTE 2110 and 2022), and GPU output.Demonstrated expertise in Windows Server with SQL failover clustering, as well as Professional and Enterprise versions of Windows.Developed a deep understanding of MOS object workflows in a Newsroom environment.Reported, reproduced, and escalated client issues through Salesforce and JIRA, collaborating with QA teams to ensure timely resolution of support tickets.
Nov 2016 - Mar 2020
Broadcast Operator
Working with a wide range of clients globally to provide both on-site operation and remote support for ChyronHego's touch screen solutions and Paint telestration software
Nov 2012 - Nov 2016
Video Playback Operator
Based in the Excel Centre as part of the Sports Presentation team, working as a VT operator on Table Tennis.
Jun 2012 - Aug 2012
Team & coworkers
Colleagues at Disguise
Other employees you can reach at disguise.one. View company contacts for 301 employees →
DT
Dan Thomas
Colleague at DisguiseLondon, England, United Kingdom
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RK
Rebecca Knight
Colleague at DisguiseQuorn, England, United Kingdom
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SC
Shane Conover
Colleague at DisguiseLos Angeles, California, United States
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NH
Nix H.
Colleague at DisguiseHuangpu District, Shanghai, China
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RQ
Rebekah Quince
Colleague at DisguiseRushden, England, United Kingdom
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NH
Nadeem Hanif
Colleague at DisguiseSouthwark, England, United Kingdom
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IS
Isabel Sun
Colleague at DisguiseLondon, England, United Kingdom
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MH
Max Harrison
Colleague at DisguiseLondon, England, United Kingdom
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AM
Amir Mousavi
Colleague at DisguiseIsfahan, Isfahan Province, Iran, Islamic Republic Of
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CL
Claire Leach
Colleague at DisguiseLondon, England, United Kingdom
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Dan Thomas
Colleague at DisguiseLondon, England, United Kingdom
View →
RK
Rebecca Knight
Colleague at DisguiseQuorn, England, United Kingdom
View →
SC
Shane Conover
Colleague at DisguiseLos Angeles, California, United States
View →
NH
Nix H.
Colleague at DisguiseHuangpu District, Shanghai, China
View →
RQ
Rebekah Quince
Colleague at DisguiseRushden, England, United Kingdom
View →
NH
Nadeem Hanif
Colleague at DisguiseSouthwark, England, United Kingdom
View →
IS
Isabel Sun
Colleague at DisguiseLondon, England, United Kingdom
View →
MH
Max Harrison
Colleague at DisguiseLondon, England, United Kingdom
View →
AM
Amir Mousavi
Colleague at DisguiseIsfahan, Isfahan Province, Iran, Islamic Republic Of
View →
CL
Claire Leach
Colleague at DisguiseLondon, England, United Kingdom
View →
1 education record
Richard Hills education
FAQ
Frequently asked questions about Richard Hills
Quick answers generated from the profile data available on this page.
What company does Richard Hills work for?
Richard Hills works for Disguise.
What is Richard Hills's role at Disguise?
Richard Hills is listed as Manager, Customer Education, EMEA at Disguise.
Where is Richard Hills based?
Richard Hills is based in London Area, United Kingdom while working with Disguise.
What companies has Richard Hills worked for?
Richard Hills has worked for Disguise, Chyron, Chyronhego, and London 2012.
Who are Richard Hills's colleagues at Disguise?
Richard Hills's colleagues at Disguise include Dan Thomas, Rebecca Knight, Shane Conover, Nix H., and Rebekah Quince.
How can I contact Richard Hills?
You can use AeroLeads to view verified contact signals for Richard Hills at Disguise, including work email, phone, and LinkedIn data when available.
What schools did Richard Hills attend?
Richard Hills holds Film & Television, Sport And Live Events Production, 2:1 from Buckinghamshire New University.
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