Richard Mayer Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

Daily Service...Product merchandising, replenish, straighten and track inventory. Interact with store management, employees, and customers. Holiday Support...Hallmarks business is season driven, so depending on the holiday the work load varies. Department Remodels and Resets...Occasionally building and installing fixtures, moving card departments. Accomplishments: Ended Holiday '20 as #2 Wal Mart in ornament sales within region.

Richmond, Virginia, United States

Hotel General Manager responsible for all aspects of the operation of the Hotel including but not limited to AP, HR, Supply Ordering, Scheduling.

Richmond,Virginia

Short Pump Towne Center, Richmond, Va

Supervised a team of 10 Colleagues, as well as all aspects of stockroom organization, shipment processing, RTVs, markdowns, daily display audits, damages, store transfers, training of stockroom colleagues. Accomplishments: grew shoe business to on of the top 6 departments within 4 months, increased average weekly display audit to 87%.

Short Pump Towne Center

Responsible for ensuring all sales are signed within a timely manner. Make sure that required signing collateral, new or previous, is readily available in order to support corporate sale iniatives.

North Chesterfiled, Va

Responsible for the daily operations of location, including, but not limited to the hiring and training of staff and management team, shipment processing, merchandising and implementation of seasonal floorsets, while controlling all aspects of loss and profitability. Prepare and deliver annual performance reviews, as well as weekly work schedules. Maintains daily communication, if needed, with District Manager. Store merchandiser and opener for new stores within region, with all aspects from initial receiving to placement, including training, processing and signing for grand openings.

Responsible for providing outstanding customer service, building complete outfits for guests, and informing about the Ashley Stewart credit card. Receive and place new merchandise receipts on floor daily, as well as merchandise updates on a bi-weekly basis. Recruit, train and develop sales and management team to achieve company sales goals, while protecting company assets. Prepared and delivered annual performance appraisals, as well as weekly work schedules.

Responsible for providing outstanding customer service, acting as Store Manager while they were out of store. Ensured floorsets and merchandise updates were completed in a timely manner. Trained and developed new sales staff as well as management team, prepared weekly work schedules.

Operations Management - Hold profit and loss accountability: manage all aspects of day-to-day department performance of stores ranging from $1M to $3M in annual sales. Direct sales, inventory control, visual merchandising, housekeeping, security, administration and compliance to company policies/procedures. Managed 2 stores concurrently at various times over a two month period, with highly successful sales results during both.Staff Supervision and Training - Supervised teams of up to 35 employees. Experienced in personnel recruiting, selection, training, developing, scheduling and supervising associates. Motivated staff to achieve performance goals and ensure productive department operations.Customer Relations and Service - Developed and managed customer relations to maximize service satisfaction, promote goodwill and generate repeat/referral business that contributes to sales growth. Monitored and resolved any service issues.

Hired for the position of Cart Retriever and moved rapidly up with additional duties, responsibilities, and job titles reaching the position of Loss Prevention SupervisorSupervised staff of 5. Monitored customer purchases through receipt verification, insured proper security for high theft merchandise, assisted with daily receiving of perishable goods, maintained weekly schedules along with administrating annual reviews.

Dealt directly with customers and merchandised in-store displays. Made efficiency improvements and achieved high sales through a thorough knowledge of products and creative merchandising. Also managed cash and closed ending reports.