Richard Mccarver work email
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Richard Mccarver personal email
High-energy leader experienced in engaging in multi-level environments with outside-the-box approaches. Excel in brand positioning, revenue protection, systems management and driving operational excellence. Strong focus on customer satisfaction and loyalty. Leading advocate for creating a positive company culture. Thrive at motivation, management and training demonstrated by higher than average retention rates and system satisfaction. .
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Regional Salesforce Admin/National TrainerToshiba Business Solutions Nov 2017 - Sep 2023Louisville, Kentucky700+ users & 20 States • Audit & maintenance 1 million+ records •Systemic & Analytic reporting •Created & implemented a new national training curriculum, improving the company's Customer Relationship Management Software (CRM) culture• Assisted in the creation and facilitation of a national training program for Managers -
Manager Of Marketing And Social Media StrategiesTurner, Malone, & Associates, Llc 2014 - 2017Pewee Valley, KyManaged restructuring of the marketing strategy to increase ROI & retention.• Created a focus for brand visibility on high-dollar project cultivation. Drove retention by ensuring end result customer satisfaction; leveraging referral business• Created digital marketing campaign that raised online contribution to company's gross by 180% within 2 years• Produced 100% customer satisfaction culture for 6 quarters, measured via required customer feedback at the completion of a job
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Relationship Manager - Major Commercial Accounts Dept.National Processing Company 2008 - 2014Louisville, Kentucky Area● Handled 100% of client base processing over $15 million per year,total value of book of business was $3.2 billion.● 96% retention rate over 2 years● $180 million in retained bank relationship opportunities byresolving the issues of a $5 million account● Managed 3 large initiative projects and 5 projects worth up to $20million.● Controller for 1000+ contracts, rate analyses, and onboardedclients● Owned 386 relationships, including 1800+ locations, most… Show more ● Handled 100% of client base processing over $15 million per year,total value of book of business was $3.2 billion.● 96% retention rate over 2 years● $180 million in retained bank relationship opportunities byresolving the issues of a $5 million account● Managed 3 large initiative projects and 5 projects worth up to $20million.● Controller for 1000+ contracts, rate analyses, and onboardedclients● Owned 386 relationships, including 1800+ locations, most includingcomplex relationships with 3 rd party banks Show less
Richard Mccarver Skills
Richard Mccarver Education Details
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Psychology
Frequently Asked Questions about Richard Mccarver
What is Richard Mccarver's role at the current company?
Richard Mccarver's current role is Regional Salesforce Admin, National Salesforce Trainer, specialist in Relationship Management and Customer Retention..
What is Richard Mccarver's email address?
Richard Mccarver's email address is ri****@****tiv.com
What schools did Richard Mccarver attend?
Richard Mccarver attended University Of Louisville.
What are some of Richard Mccarver's interests?
Richard Mccarver has interest in Career Pathing For Employees, Management, Training.
What skills is Richard Mccarver known for?
Richard Mccarver has skills like Sales, Salesforce.com, Relationship Management, Issue Resolution, Project Management, Research, Management, Verbal De Escalation, Computer Proficiency, Microsoft Office, Microsoft Excel, Up Selling.
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