Richard Mena work email
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Responsible for IT Service teams delivering "always on" information technology infrastructure services. Experience with on-prem, cloud, and colo environments, as well as, helping customers to deliver top of the line solutions for their businesses. Team player and builder.Deployed and delivered several infraestructure services for key accounts and customers, and a wide experience on financial and commercial IT services. Having worked in the Information Technology sector, both locally and internationally, I have developed strong business relationships in these markets and am in a good position to advise customers who want the best and more affordable solution for their environment. Skilled at prospecting and closing complex IT sales contracts with CIOs, CFOs and VPs in large enterprise organizations. I demonstrate integrity, loyalty, commitment and pride myself on service and delivery. Always thinking forward and delivering a customers first experience.Specialties include:• Technical Assesment• IT Integration & Consolidation• Business Continuity Planning• Disaster Recovery• IT Audit• IT Forensics • Competitive analysis• Presales • Strategic Planning• Market Research• In-House Recruitment• Client Relationship Management• Public speaking
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Service Delivery Manager Sv And NiEl OrbeNicaragua -
Service Delivery Manager Sv/NiEl Orbe Sep 2016 - PresentEl SalvadorResponsible for Service Delivery in Nicaragua and El Salvador, in charge of building a team of experienced people as a front facing customer organization that delivers top customer IT solutions.High level IT Solution presales architect and Consultant, i'm responsible of building solutions for the sales force and achieve customer satisfaction based on a business value proposal -
Service Delivery Manager, NicaraguaIpesa Oct 2009 - Sep 2016Managua, NicaraguaHad a great time working with a growing company, delivering and executing IT services to our customers and proud of leading a great and passionate delivery team. An insightful experience in building the Service Desk infrastructure and processes for the whole company as a Managed Services Provider, based on ITIL to deliver a fast and highly reachable services structure. Learning in the field, had a lot of experience on building teams, projects and execution, as well as innovation in every aspect of the job. Great experience working with customers in all of central america, and managing providers in CAM, US and Colombia. Great relationship with HPE leaders and directors in several areas. Some of the markets i'm experienced with:- TELCOs- Finances- SMBs- Micro Finances -
Chief Information Security OfficerBanco Del Exito Apr 2008 - Oct 2009Managua, NicaraguaResponsible for administering, securing and promoting IT Assets throughout the financial institution. Best practices provider at the LAN and SAN solutions and implementer of high availability prior to migration to bank. -
Senior It Systems AnalystEnitel Nov 2006 - Apr 2008Support for heterogeneous UNIX-based platforms (HPUX, AIX, Solaris, Linux), in complex equipment that require high availability and performance as well as Microsoft based platforms. Accelerate the development of new technologies, coordinating preventive and corrective maintenance with multiple suppliers. Heterogeneous SAN administrator (HP, IBM, SUN).
Richard Mena Skills
Richard Mena Education Details
Frequently Asked Questions about Richard Mena
What company does Richard Mena work for?
Richard Mena works for El Orbe
What is Richard Mena's role at the current company?
Richard Mena's current role is Service Delivery Manager SV and NI.
What is Richard Mena's email address?
Richard Mena's email address is rm****@****ail.com
What schools did Richard Mena attend?
Richard Mena attended Universidad Centroamericana, Managua, Universidad Nacional De Ingeniería (Ni).
What skills is Richard Mena known for?
Richard Mena has skills like Pre Sales, Disaster Recovery, Strategic Planning, Servers, Computer Forensics, Vmware, Business Continuity Planning, Storage Area Networks, It Management, Linux, Cloud Computing, Tcp/ip.
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Richard Mena
Development Operations Manager At The New York HistoricalNew York City Metropolitan Area2metmuseum.org, publictheater.org1 +134728XXXXX
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Richard Mena
Fort Lauderdale, Fl5hotmail.com, cemex.com, gmail.com, gamesacorp.com, nexteraenergyresources.com1 +150497XXXXX
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Richard Mena
Harvard Business School Online | St. John'S Northwestern Military Academy | Carroll University | Management Center Of Innsbruck.New Albany, Oh -
Richard Mena
Agile Lead / Business Agility / Agile Coach / Kanban Management Professional, Fit 4 Purpose, Safe , Psm, Pal, Smpc, Psk, Okrcp, VsmSão Paulo, Sp
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