Richard Killian Email & Phone Number

United States

Executive Producer, Editor and Host of Poles N Podiums Motorsports Podcast.

Colorado, United States

Houston, Texas Area

Oversee a team of 10 agents in chat communications with our patients.Handle patient inquiries about services, testing options, time frames for using our services. Assist with results inquiries and patient escalations and service issues. Ensure team presents our products in a way that isconducive to providing testing and adding value to products to increase.

Assist Partner Service and Client Service reps with escalated calls and policy or procedure questions to ensure service levels and expectations are met.Correspond with partner companies and Area Sales Managers to fulfill requests, resolve issues and ensure smooth operation via phone and email.Document, record and report fraudulent activity involving scam.

Austin, Texas Area

Assist Partner Service and Client Service reps with escalated calls and policy or procedure questions to ensure service levels and expectations are met.Correspond with partner companies and Area Sales Managers to fulfill requests, resolve issues and ensure smooth operation via phone and email.Document, record and report fraudulent activity involving scam.

Austin, Texas Area

Efficiently handled inbound guest reservations, cancelations and issues. Maintained a high conversion rate during first 6 months with the company, and earned consecutive conversion recognition awards. Remained a top 3 agent for my team and progressed to the move personal Luxury department where I maintained a high conversion on Luxury resorts. I am.

Austin, Texas Area

I contributed to a decrease in lost attrition within my first month of training and coaching. Agents who I assisted through nesting were performing at higher conversion rate as a group than the previous 4 classes in addition to an increase in employee retention as well. I developed effective methods to ensure an understanding of the system and its.

Austin, Texas Area

verage weekly revenue was around $10,000 in products and protection plans for new and existing owners. Transferred to specialized sales team for international callers and maintained my sales average over a 3 country spread including Australia, New Zealand and The United States of America. Built relationships with my customers which allowed me to benefit.