I am an intrinsically motivated business performance analyst, continuous improvement practitioner, and development coach, with extensive experience across a range of industries. I offer a unique combination of skills, knowledge and experience, the primary focus of which is finding new ways to make business processes easier, better, faster, and safer. I feel equally at home working with people and data, and consider myself to be highly numerate and IT literate. I hold Lean Six Sigma (business improvement), PRINCE2 (project management), ITIL4 (service management), and MSP (programme management) certifications, and have taught and coached these topics as a management consultant. I have worked with and for a variety of public and private sector organisations at a strategic and tactical level. This has enabled me to amass a significant amount of experience in the support of business improvement and digital transformation projects, especially in areas such as workforce productivity, performance management, and service delivery. My career goal has always been to help organisations succeed by offering customers the products and services they want, at a quality they expect, in a manner they value.
Listed skills include Knowledge Management, Information Management, It Strategy, Enterprise Software, and 65 others.