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Richard Phu Email & Phone Number

Director at BlackRock
Location: New York, New York, United States 10 work roles 2 schools
2 work emails found @backstopsolutions.com 3 phones found area 312 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 3 phones

Work email r****@backstopsolutions.com
Direct phone (312) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director
Location
New York, New York, United States
Company size

Who is Richard Phu? Overview

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Quick answer

Richard Phu is listed as Director at BlackRock, a company with 30658 employees, based in New York, New York, United States. AeroLeads shows a work email signal at backstopsolutions.com, phone signal with area code 312, and a matched LinkedIn profile for Richard Phu.

Richard Phu previously worked as AVP, Customer Success Team Leader - Global Accounts at Preqin and Director Of Knowledge Management at Backstop Solutions Group. Richard Phu holds Ms, Quantitative Finance from Fordham Gabelli School Of Business.

Company email context

Email format at BlackRock

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{first_initial}{last}@backstopsolutions.com
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AeroLeads found 2 current-domain work email signals for Richard Phu. Compare company email patterns before reaching out.

Profile bio

About Richard Phu

Empathetic and strategic leader with experience in SaaS, Talent Management, consulting, project management, system implementation, documentation and customer education. Leverages relationships with organizational leaders to align and support key business initiatives. Passionate about driving customer adoption, enabling client efficiency and delight. Builds high performing customer centric teams by hiring, developing, and motivating skilled professionals.

Listed skills include Hedge Funds, Portfolio Management, Investments, Financial Markets, and 25 others.

Current workplace

Richard Phu's current company

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BlackRock
Blackrock
Director
New York, NY, US
Website
Employees
30658
AeroLeads page
10 roles

Richard Phu work experience

A career timeline built from the work history available for this profile.

Avp, Customer Success Team Leader - Global Accounts

Current

London, England, GB

Oct 2022 - Present

Knowledge Management Manager

Chicago, IL, US

  • Successfully manages Employee Orientation, Sales Enablement and Certification, Customer Engagement, Customer Education and Training, and Support Site Documentation functions within the organization.
  • Over 80 new employees onboarded and 10 sales certifications created in Learning Management System as part of go-to-market process for product launches.
  • Created KPIs derived from Global CRM metrics, renewal date, usage data, support and training engagements. Used alongside Customer Journey and Lifecycle to segment and prioritize client outreach for Client Engagement.
  • Client Education team grows an average of 25% in number of training sessions YoY and hosts 36 webinars per year. Total education efforts reach over 50% of entire client base (99% Good or Excellent Customer Satisfaction).
  • Over 100 new support site documents and videos created with a database of 300+ documents to revise and maintain.
  • Conducts NPS survey for entire customer base, computes and analyzes results for the company, and advises on responses to survey feedback.
Sep 2019 - Mar 2021

Client Experience Manager

Chicago, IL, US

  • Key Member of Backstop User Conference Committee, providing feedback on rebranding and theme, and overseeing session content, handouts, and run-throughs
  • Managed two teams: Client Experience (fka Education) and RFX (Proposals) with 4-5 direct reports
  • Hired 2 additional team members (Client Experience Advocate and Proposals Coordinator)
  • Managed proposals process (RFI/RFP/DDQ), the team completed 100 proposals within a 6 month period
Mar 2019 - Sep 2019

Senior Education Specialist

Chicago, IL, US

  • Member of Backstop User Conference Committee, overseeing session content, handouts, and run-throughs
  • Produced Quarterly KPI Metrics on training touchpoints
  • Attended Product Strategy Meetings, giving feedback on Product Roadmap
  • Mentored 2 new Education Specialists, on-boarding them onto the team
Jan 2018 - Mar 2019

Education Specialist

Chicago, IL, US

  • Conducted in-person and online training sessions for new and existing users
  • Led sessions attended by 45+ registrants at Backstop User Conference
  • Led online webinars on new and existing features
  • Produced Coffee Break webinar metrics
  • Documented outcomes and coordinated follow-up
  • Manage new system user process
Jan 2016 - Jan 2018

Stay-At-Home Dad

PL

  • Supervised, trained, and managed daughter and her needs
  • Designed and implemented household operating procedures
  • Managed household finance and bookkeeping
  • Resolved complaints
Aug 2013 - Dec 2015

Summer Analyst

New York, NY, US

  • Collected data and built database to estimate a regression model designed to evaluate magnitude of stock market’s reaction to quarterly corporate earnings announcements
Jun 2011 - Aug 2011

Senior Product Specialist

New York, NY, US

  • Designed a system that compared and mapped common qualitative fields through multiple hedge fund databases
  • Taught portfolio construction and optimization, style, peer group and statistical analyses, Monte Carlo simulation, and wealth and retirement planning tools
  • Strengthened client relationships by training clients on calculations of investment statistics
  • Conducted in-person and online training sessions for new and existing clients
  • Generated monthly performance measurement reports for clients for their Investor Relations
  • Started Black-Litterman model with projected result of adding model to portfolio allocation and optimization module in PerTrac
Feb 2006 - May 2010
Team & coworkers

Colleagues at BlackRock

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2 education records

Richard Phu education

Ms, Quantitative Finance

Fordham Gabelli School Of Business

Bs, Finance

University Of Nevada, Reno
FAQ

Frequently asked questions about Richard Phu

Quick answers generated from the profile data available on this page.

What company does Richard Phu work for?

Richard Phu works for BlackRock.

What is Richard Phu's role at BlackRock?

Richard Phu is listed as Director at BlackRock.

What is Richard Phu's email address?

AeroLeads has found 2 work email signals at @backstopsolutions.com for Richard Phu at BlackRock.

What is Richard Phu's phone number?

AeroLeads has found 3 phone signal(s) with area code 312 for Richard Phu at BlackRock.

Where is Richard Phu based?

Richard Phu is based in New York, New York, United States while working with BlackRock.

What companies has Richard Phu worked for?

Richard Phu has worked for Blackrock, Preqin, Backstop Solutions Group, Phu, Inc, and Finnerty Economic Consulting.

Who are Richard Phu's colleagues at BlackRock?

Richard Phu's colleagues at BlackRock include Nicholas Kramvis, Priyanka Yadav, Vanessa Hall, Cmp, Ivana Milošević, and Mohamed Ndiaye.

How can I contact Richard Phu?

You can use AeroLeads to view verified contact signals for Richard Phu at BlackRock, including work email, phone, and LinkedIn data when available.

What schools did Richard Phu attend?

Richard Phu holds Ms, Quantitative Finance from Fordham Gabelli School Of Business.

What skills is Richard Phu known for?

Richard Phu is listed with skills including Hedge Funds, Portfolio Management, Investments, Financial Markets, Derivatives, Bloomberg, Analysis, and Mutual Funds.

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