Richard Powell Email and Phone Number
Brisbane, QLD, AU
Richard Powell's Location
Brisbane, Queensland, Australia, Australia
Richard Powell's Contact Details
Richard Powell work email
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Richard Powell personal email
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About Richard Powell
* Customer experience* Digital management & strategy * Leadership of high performance teams* Full lifecycle project management (proposal to benefits realisation)* Stakeholder and major change management* Marketing automation* Lean process improvementSpecialties: Online strategy, project management, sales and profitability growth, federated content management, search engine optimisation.
Richard Powell's Current Company Details
Australian Catholic University
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Digital Projects and Customer Relationship Manager
Brisbane, QLD, AU
- Website:
- acu.edu.au
- Employees:
- 4573
Richard Powell Work Experience Details
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Digital Projects And Customer Relationship ManagerAustralian Catholic UniversityBrisbane, Qld, Au
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Digital Projects And Customer Relationship ManagerAustralian Catholic University Jun 2017 - PresentBrisbane, Queensland, AustraliaSitecore Digital experience, personalisation, integration, Dynamics 365 CRM and marketing automation.
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Senior Project Manager - Digital StrategyAustralian Catholic University May 2017 - PresentSydney, Australia
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Web Project DirectorMacquarie University May 2014 - Mar 2017Sydney, AustraliaSuccessful strategic transformation of the University digital presence. The scope was user experience, mobile, internet, intranet, content strategy, enterprise search, integration, personalisation, accessibility, technology, and cloud hosting.Delivered five websites with premium user experience, and extensive re-use of templates and content: The www.mq.edu.au public website, the staff intranet staff.mq.edu.au, and the student intranet students.mq.edu.au. The self-contained applied finance centre www.mafc.mq.edu.au and graduate management school www.mgsm.edu.au were added into scope and delivered with the same framework and platform.The starting position was numerous independent siloed websites on different platforms with unclear ownership and no catalogues of information in these sites. Contradiction and duplication were common.The project spanned the entire University, plus the majority of the University owned entities.It was characterised by large scale change management, and agile execution which evolved as the unknowns were quantified and the user expectations researched. -
Principal ConsultantDirectrix Digital Mar 2010 - May 2014IT project managementBusiness analysisStrategy and PlanningWebsite reviews covering communication, content, layout, accessibility, and Search Optimisation.Online sales channel optimisation -
Manager Web And Content Management ServicesGriffith University Apr 2010 - Jan 2014Brisbane, AustraliaResponsible for internet and intranet for all Griffith campuses.Provide online services for staff, students, future students, researchers, and business.Set the direction for the web in consultation with senior management.Social media.Web search. -
Echannels ManagerRacq Oct 2005 - Feb 2010Responsible for the management of all internet activities at RACQ covering a diverse range of products and services - online shop, online membership, insurance quotes and sales, finance, accommodation and travel bookings, surveys and polls, electronic newsletters, car sales, legal advice, annual reports, road safety, licensing, maps, route planning, and road condition reports.Applied marketing and sales techniques for consistent and sustained growth. Substantially improved sales conversions, total visitors, repeat visitors, search engine referrals, and search engine rankings.On average 90% of website visitors would recommend racq.com to a friend.Recruited, retained and managed a specialised team and grew productivity through a culture of continuous efficiency improvements and business process re-engineering.The team managed over 2000 web pages on five sites and a stable of web applications.A comprehensive online strategy for RACQ pitched to the CEO and Board resulted in approval for five new projects. Implemented benefits realisation plans used to measure success after completion.In the last 12 months: redeveloped website navigation based on user testing, enhanced cross-selling through ad serving, implemented product bundling, rebranded the website, and built a new youth website. -
Ecommerce Product SpecialistSuncorp Metway May 2003 - Oct 2005Responsible for internet banking, share trading, and superannuation for Suncorp.Identified business opportunites and executed projects to deliver growth in online transactions, repeat visitation, revenue growth and cost savings.Initiatives included charitable donations, new share trading platform, BPay View, online business banking functionality, direct savings accounts, online account opening, and secure messaging.Security projects: Daily transaction limits and two factor authentication.Fraud prevention responsibilities.Grew online tranasctions by 20% in one year.Started at Suncorp as Online Brand Manager at Suncorp.Rolled-out redesigned Suncorp website with content management system. -
Senior Business AnalystCitec Jun 2002 - Jun 2003Contract Roles of Senior Business Analyst and Senior Project Manager.Implementing online access to Government Information.Projects included brokering traffic incident and crime reports between the QLD and VIC police and the Insurance Council of Australia and their members. -
Web Trading Team LeaderDresdner Kleinwort Nov 1999 - Jan 2002Pioneering internet trading of Foreign Exchange options.Project started with over the counter (OTC) options.Counterparties were large corporations, investment and reserve banks.Phase 2 delivered structured options - products built from a combination of options.The third phase of the project introduced online chat to negotiate prices realtime with a trader after quoting phase.The fourth phase provided multilingual trading, resulting in business growth in Europe.The fifth phase of the project delivered a trading interface to branches for business banking managers to trade options with medium businesses.The sixth phase recast the system as a white label tool which smaller national banks could use to trade FX options with their customers.This project was implemented using J2EE technology with an Oracle db. It integrated with foreign exchange systems, Reuters price feeds, and MUREX back-end settlement system.Transactions were secured with digital certificates at both ends. -
AssociateBarclays Capital May 1998 - Nov 1999Barclays Capital was moving from an information-only website to online transactions.Business Analyst - responsible for initiation and deployment of new e-Commerce applications and integration with existing processes and systems (such as settlement and risk calculators).I identified a number of synergies between the online transaction services and those nearing release and by re-engineering the processes common to these services, built a solid foundation for Barclays global online thrust.Project Manager - Two major projectsA web application to track all IT programs, projects, milestones and dependencies globally, linked closely to company’s core financial and time tracking systems. Goal to leverage the insights from the EMU project to manage diverse, geographically dispersed and interdependent company systems for Y2k.Part of the EMU project management team deploying the Euro currency to all IT systems world-wide testing, and retraining staff.
Richard Powell Skills
Stakeholder Management
E Commerce
Business Analysis
Project Management
Information Architecture
Seo
Content Management
Cms
Usability
Web Content Management
Management
Web Applications
Requirements Analysis
Project Delivery
Web Project Management
Change Management
Web Analytics
Integration
Online Marketing
User Experience
Usability Testing
Sem
Program Management
Consulting
Content Management Systems
Accessibility
Web Strategy
Enterprise Search
Business Process Improvement
Recruitment
Content Strategy
Recruiting
Leadership
Digital Strategy
Java
Agile Methodologies
Digital Marketing
Continuous Improvement
Risk Management
Search Engine Optimization
Staff Development
Staff Supervision
Web Accessibility
Mobile Internet
Digital Media
Automated Software Testing
Jquery
Panoramic Photography
Digital Photography
Richard Powell Education Details
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Management TrainingBusiness Management -
Electrical Engineering -
Math Chemistry Physics Economics
Frequently Asked Questions about Richard Powell
What company does Richard Powell work for?
Richard Powell works for Australian Catholic University
What is Richard Powell's role at the current company?
Richard Powell's current role is Digital Projects and Customer Relationship Manager.
What is Richard Powell's email address?
Richard Powell's email address is ri****@****.edu.au
What schools did Richard Powell attend?
Richard Powell attended Management Training, University Of Canterbury, Victoria University Of Wellington.
What are some of Richard Powell's interests?
Richard Powell has interest in Social Services, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Animal Welfare.
What skills is Richard Powell known for?
Richard Powell has skills like Stakeholder Management, E Commerce, Business Analysis, Project Management, Information Architecture, Seo, Content Management, Cms, Usability, Web Content Management, Management, Web Applications.
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Richard Powell
Millers Point, Nsw
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