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Richard Schott Email & Phone Number
Senior Manager of Product Management
at
Genesys
1 work email found
@genesys.com
3 phones found area 317 and 650
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager of Product Management
Location
Indianapolis, Indiana, United States
Company size
Who is Richard Schott? Overview
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Quick answer
Richard Schott is listed as Senior Manager of Product Management at Genesys, a company with 1 employees, based in Indianapolis, Indiana, United States. AeroLeads shows a work email signal at genesys.com, phone signal with area code 317, 650, and a matched LinkedIn profile for Richard Schott.
Richard Schott previously worked as Principal Product Manager at Genesys and Senior Product Manager at Genesys. Richard Schott holds Bs, Business Administration And Management, General from Indiana University - Kelley School Of Business.
Company email context
Email format at Genesys
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{first}.{last}@genesys.com
89% confidence
AeroLeads found 1 current-domain work email signal for Richard Schott. Compare company email patterns before reaching out.
Profile bio
About Richard Schott
Leveraging superior customer service to create better products, increase customer satisfaction, and improve internal processes. Analyzing workflows for dependencies, areas for improvement, technical challenges/requirements, then recommending and implementing solutions for the customer.Serving in multiple capacities from product management to providing technical support; everything comes back to delivering excellent customer service. These multiple roles have helped to leverage my penchant for mastering technical tasks and concepts and translating them into real-world solutions for both internal and external stakeholders.Providing technical support and workflow consultations has helped me develop a knack for translating customer feedback into novel solutions on both sides of the table. My background in training and education has fostered a comfort in relaying technical concepts, requirements, and capabilities to audiences of all sizes and technical backgrounds. But in the end, it all comes down to striving for a world-class customer experience through effective communication.Specialties: product management, competitive analysis, market research, customer service, converting customer requirements into product specifications, technical support, workflow consultations, pre/post sales support, training and education, content and collateral development, project management, customer satisfaction
Listed skills include Digital Video, Product Management, Video Production, Video, and 44 others.
Current workplace
Richard Schott's current company
Company context helps verify the profile and gives searchers a useful next step.
Genesys
11 roles · 23 years
Richard Schott work experience
A career timeline built from the work history available for this profile.
Principal Product Manager
Senior Product Manager
Apr 2019 - Feb 2022
Product Manager
Responsible for roadmap vision and execution for the PureCloud platform integration strategy. Identifying and delivering strategic integrations to enhance our contact center offering and provide the necessary infrastructure for our partner ecosystem to extend those integrations into new offerings.
Sep 2017 - Apr 2019
Sr. Product Owner
Serving as the voice of the customer and in in-house subject matter expert for server side integrations and integrations infrastructure for the PureCloud contact center platform.
Jul 2016 - Sep 2017
Technical Product Manager
Defining product requirements, then converting business use cases into User Stories and Development Tasks within the JIRA backlog. Managing/grooming the development teams' JIRA backlogs to ensure that upcoming stories are ready to be worked. Working with Dev Team Scrum Master to set sprint goals and lobby for critical work to be taken up as part of the.
Jan 2015 - Jul 2016
Implementation Manager
Managing the on-boarding of new customers to ensure their long term success with their new products and services.Successfully implemented a New Customer Scorecard to gauge the successful on-boarding of new customers. Scorecard created a simple grading system that was shared with both the product operator and business stakeholder to create a transparent.
Apr 2014 - Dec 2014
Manager Of Education, Support, And Training
Cine-Tal Systems
Developing multi-media educational content for video production professionals.Managing fee based aftermarket support for a range of professional video hardware and software products.
Aug 2013 - Apr 2014
Manager, Imaging Technologies
Served as the “in house” thought leader; integrating cineSpace software into THX operationsSuccessfully executed the project of transitioning technology, software development, sales, and operations of acquired software productsCoordinated world-wide pre and post-sales customer support efforts in order to maintain sales pipelines for transitioning software.
May 2011 - Aug 2013
Customer Service Manager/ Product Manager
Cine-Tal Systems
Implemented a “customer satisfaction metric”; including analysis of the survey results to identify areas of strength for the company and areas of opportunity for growth and improvement.Maintained a customer satisfaction rating nearly 7 times the national average through a combination of timely and effective customer support and a rigorous education.
Mar 2006 - Apr 2011
Freelancer
Assisted with set-up and tear down of studio sets, including: lighting, audio setup, camera setup, script review, teleprompter operation, and studio camera operation.
2003 - 2006
~3 yrs
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 1 employees →
LL
Lis L
Colleague at Genesys
Singapore, Singapore
View →
AN
Andrew Ng
Colleague at Genesys
Markham, Ontario, Canada, Canada
View →
DJ
Dillon Jeffers
Colleague at Genesys
Durham, North Carolina, United States, United States
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BD
Brian Dupuis
Colleague at Genesys
Cary, North Carolina, United States, United States
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MD
Michael Denny
Colleague at Genesys
Greater Indianapolis, United States
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KM
Kyle Medeiros
Colleague at Genesys
Taunton, Massachusetts, United States, United States
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KL
Kelly Lynch
Colleague at Genesys
San Francisco, California, United States, United States
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JM
Juan Martinez
Colleague at Genesys
Wichita, Kansas, United States, United States
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GB
Gustavo Borges
Colleague at Genesys
Jandira, São Paulo, Brazil, Brazil
View →
NR
Niklas Rosendahl
Colleague at Genesys
Västerås, Västmanland County, Sweden, Sweden
View →
Lis L
Colleague at Genesys
Singapore, Singapore
View →
AN
Andrew Ng
Colleague at Genesys
Markham, Ontario, Canada, Canada
View →
DJ
Dillon Jeffers
Colleague at Genesys
Durham, North Carolina, United States, United States
View →
BD
Brian Dupuis
Colleague at Genesys
Cary, North Carolina, United States, United States
View →
MD
Michael Denny
Colleague at Genesys
Greater Indianapolis, United States
View →
KM
Kyle Medeiros
Colleague at Genesys
Taunton, Massachusetts, United States, United States
View →
KL
Kelly Lynch
Colleague at Genesys
San Francisco, California, United States, United States
View →
JM
Juan Martinez
Colleague at Genesys
Wichita, Kansas, United States, United States
View →
GB
Gustavo Borges
Colleague at Genesys
Jandira, São Paulo, Brazil, Brazil
View →
NR
Niklas Rosendahl
Colleague at Genesys
Västerås, Västmanland County, Sweden, Sweden
View →
2 education records
Richard Schott education
Bs, Business Administration And Management, General
Indiana University - Kelley School Of Business
Education record
Grosse Pointe South High School
FAQ
Frequently asked questions about Richard Schott
Quick answers generated from the profile data available on this page.
What company does Richard Schott work for?
Richard Schott works for Genesys.
What is Richard Schott's role at Genesys?
Richard Schott is listed as Senior Manager of Product Management at Genesys.
What is Richard Schott's email address?
AeroLeads has found 1 work email signal at @genesys.com for Richard Schott at Genesys.
What is Richard Schott's phone number?
AeroLeads has found 3 phone signal(s) with area code 317, 650 for Richard Schott at Genesys.
Where is Richard Schott based?
Richard Schott is based in Indianapolis, Indiana, United States while working with Genesys.
What companies has Richard Schott worked for?
Richard Schott has worked for Genesys, Genesys | Interactive Intelligence, One View, Inc., Cine-Tal Systems, and Thx Ltd..
Who are Richard Schott's colleagues at Genesys?
Richard Schott's colleagues at Genesys include Lis L, Andrew Ng, Dillon Jeffers, Brian Dupuis, and Michael Denny.
How can I contact Richard Schott?
You can use AeroLeads to view verified contact signals for Richard Schott at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Richard Schott attend?
Richard Schott holds Bs, Business Administration And Management, General from Indiana University - Kelley School Of Business.
What skills is Richard Schott known for?
Richard Schott is listed with skills including Digital Video, Product Management, Video Production, Video, Product Development, Television, Post Production, and Digital Media.
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