Senior Experience Designer
CurrentDefine and create UX concepts based on an understanding of the business requirements and end-user needs through up-front, end-user researchPrepare and facilitate of a variety of Experience Design activities for client-facing workshops, audits, and customer/stakeholder interviewsCreate a clear strategy from insight to action to effectively produce a variety of outputs such as personas, journey-maps, user flows, information architecture, prototypes, and wireframes as it pertains to business requirements and end-user needs and validate through user testing, when appropriateCommunicate research findings, conceptual ideas, detailed design, and design rationale effectively both verbally and visuallyCreate prototypes that demonstrate experience conceptsFollow and identify key industry and technology trendsBuild and maintain strong working relationships with colleagues, clients, and key stakeholdersRespond positively and calmly to shifting priorities, demands, and timelineParticipate as a contributor and at times a leader with an interdisciplinary team that includes other designers, business analysts, technical and functional architects, and software developersCollaborate effectively with remote team membersRepresent Salesforce’s vision and values by ensuring all Salesforce certifications and coursework is met, as it pertains to the Experience Design group requirements