Grace Richards Email & Phone Number

- Utilize Salesforce to provide personalized, high-quality account management to 150+ investor accounts, totaling over $70 million in capital contributions.- Develop onboarding processes and training materials for new hires and local teams.- Test and audit new internal software to ensure optimal functionality.- Guide investors on maximizing their.

- Utilized Salesforce to manage 50+ investor accounts worth over $25.5 million in capital contributions.- Remotely managed $60 million+ in real estate assets, collaborating with local and property operations teams to resolve issues efficiently.- Curated exceptional vacation experiences for residences in Turks & Caicos, Virgin Gorda, St. Croix, Watersound.

- Conducted market research on potential investment properties and assisted in marketing new properties to clients.- Led the Salesforce redesign and process development for the property operations team, training staff on the new platform.- Assisted account managers with client satisfaction initiatives and compiled data analysis reports.- Served as lead.

Ocean City, Maryland, United States

- Managed a portfolio of high-end homes with a combined value exceeding $25 million.- Recruited, trained, and led local teams, including housekeeping, maintenance, and assistant managers.- Ensured optimal performance of properties, aligning with company goals and maximizing homeowner satisfaction.- Focused on customer success and retention to drive.

Guilford, CT

• Arranged and confirmed shore tours, managed all transportation logistics, all on board entertainment, events and lectures on a weekly basis
• Created memorable experiences for guests and delivered high level customer service.
• Secured future bookings for the company daily

Greater St. Louis Area

As the Marketing and Event Coordinator, I worked with clients as well as vendors and distributors to create restaurant weeks and parties with a purpose. I handled promotions with each event with media, print and TV to market each event I work on. I handled all social media pages for our annual events and kept all statuses and photos updated with the event..

Cape Girardeau, Missouri

As an Event Management Intern, I worked with clients as well as vendors and distributors to design and create successful weekly, seasonal and yearly events. I worked with the marketing department for each event for media, print and TV strategies. I worked with different venues, vendors, distributors and media outlets to make each event beyond what the.

Cape Giraideau, MO

Assisted with coordination and set up of special events

Cape Girardeau, Missouri

Wrote correspondence, handled mail and managed constituent phone calls. Worked on special projects and assisted in planning events for the Senator's visit to the state.

Red Bud, IL

Throughout my work with HomeLife Enhancement I have had the pleasure of working with a family owned and operated company. I have managed the companies Facebook and other advertising/booking sites. I successfully increased numbers of followers and views of page.

Jackson, MO

As a Marketing & Events Intern, I handled all promotions and coordinated all events. With each event/promotion I handled all social, paid, and print media. During my time, I developed 12 new events and promotions. My time in this role taught me about client communication, event planning, marketing, and valuable social media strategy.

Bachelor’S Degree, Public Relations, Advertising, And Applied Communication

Activities and Societies: Gamma Phi Beta PRSSASoutheast’s Mass Communication program is one of only about 120 nationwide with ACEJMC.

High School Diploma, General Studies

Activities and Societies: Womens Basketball Yearbook Committee Student Council Future Christian Athletes Spanish Club History Club