Store General Manager
CurrentK&G, a division of Tailored Brands, is a retail store that offers quality name-brand clothing for the entire family.– Promoted through the ranks to Store General Manager of the $7.5M Morrow location. Lead a team of 35 employees. Started in Morrow (2010), then to Atlanta and Margate (Florida). – Transferred to Morrow in March 2020; revenues were $4M at the time– This store is currently #3 in revenue out of 80 locations in North America.– Provide strategic and operational leadership; became one of the primary professional development providers of new store managers across North America.– Trained 50+ sales associates (Morrow and Margate). Evaluated and promoted talent to leadership positions.– Improved employee retention and associate productivity.– Created high-performing customer loyalty programs for the store.– Consistently increased the store revenue and return of investment.– Elevated Margate (Florida) store to #1 in year-over-years sales nationwide, out of 91 locations, for 2017.– Awarded 2017 “Presidential Award” for increasing metrics in key areas.– Improved customer satisfaction by 75% since 2016.– Exceeded sales and profit goals within first three years of becoming store manager.– Improved the loss prevention program and brought theft to an all-time low for four years in a row.
