A SaaS developer providing the construction industry with information and technology solutions to streamline business generation, account management, RFQ, and project management activities where ascending through expanding scopes of accountability and responsibility, I successfully:• Establish and define strategic growth and client success initiatives; identifying opportunities for continual improvement and enhanced service delivery across customer interactions.• Oversee Customer Success team performance levels; providing ongoing coaching and mentorship.• Design frameworks to increase retention rates, decrease churn and growing existing accounts. • Maintain full P&L responsibility while developing operations budgets to align with sales forecasts. • Drive elevated vendor relationship management to secure revenue enhancing rates and terms.• Spearhead talent acquisition efforts while encouraging team growth through performance management and career planning activities.• Champion elevated team success and outcomes; focusing on employee engagement and recognition.

• Aligned regional sales and operations management with ConstructConnect’s national and international sales and marketing activities.• Built regional sales teams; promoting a consultative sales approach.• Conducted cross function leadership team meetings to align operational and strategic goals.• Provided monthly performance and sales reports for leadership team review.• Analyzed North American construction industry market trends to develop actionable forecasts.

• Developed and executed end-to-end sales strategies to drive new Enterprise client acquisition. overseeing sales funnel development; proposal and pitch development to contract signing.• Drove lead generation through outside sales activity and; warm and cold market development to meet and surpass sales and revenue targets. • Created sales teams’ targets and KPIs; regularly exceeding goals month on month.• Focused team on expanding outreach to new markets and clients.• Planned and executed team-building activities to promote sales performance.• Liaised with clients to ensure seamless product implementation, addressing post-adoption challenges.• Designed and led one on one and weekly group training development initiatives around product knowledge, cold and warm market development, sales strategies and objection handling.

Focusing on the Building Product Manufacturer segment, a SaaS platform optimizing lead generation, sales and marketing. With primary responsibility for spearheading new product launches across Canada and driving regional and national sales funnel development, I:• Engineered an industry defining multiple-brand sales program, subsequently adopted across the entire North American sales structure; resulting in a doubling of the revenue base within 3 years.• Designed innovative SaaS lead generation and marketing solutions to Canadian based building product manufacturers active in the North American construction industry.• Developed and nurtured relationships with key industry partners; presenting market intelligence to various construction associations.• Regularly exceeded personal sales quota expectations, year-on-year, by up to almost 150% being named to McGraw-Hill Presidents Club three consecutive years.