★ Jeff Richardson Email & Phone Number

Texas, United States

Global

Leading growth and transformation consulting initiatives at a small to mid-sized firm:1. Experience developing and scaling consulting practices for executives at Fortune 500 clients o Developed strategic engagement process & expanded to support 3 TCS innovation centers o Responsible for dozens of end-to-end engagements with 60% follow-on project win rate o Created growth strategy to expand client engagements and provide follow-on projects at TCS o Implemented 3 level implementation program for KP’s ITaaS initiative for SVP's organization2. Increase efficiency and effectiveness of consulting engagements using virtual collaboration o Initiated and expanded the use of Mural online platform globally to avoid pandemic interruptions o Facilitated dozens of client teams' first online collaboration workshops with high satisfaction ratings o Championed enterprise licensing agreement and skills training for internal consulting teams o Developed templates for collaborative project management and design thinking workshop events3. Transformation of processes and cultures leading to higher employee and customer satisfaction o Led dozens of innovation projects at TCS in collaboration with employees to improve operations o OE role in post M&A environment to adopt new cross-functional product development system o Developed culture program for Yamaha Music's global leaders to aid adoption of the Yamaha Way o 30+ years championing inclusive collaboration because "people support what they help create"

North America

Led engagements with client executives, business leaders, and SMEs from large multinational companies addressing their top business challenges, leading to improved stakeholder engagement and overall client satisfaction with a 65% follow-on contract win rate.CHANGE INITIATIVE LEAD - developed pre-sales client innovation engagement strategy utilizing Design Thinking for in-person and virtual collaboration.INNOVATION AT SCALE – supported projects for 3 new N.A. innovation centers with plans for 4X growth expansion VIRTUAL COLLABORATION – initiated the use of Mural online platform for Design Thinking projects to engage internal and client teams during initial virtual workshop experiences and avoiding business interruption during the pandemic. AI SOLUTION PROJECTS: • Technology-enhanced patient after-care support• Digital twin environments for healthcare innovation simulations• Sustainability data integrity verification• Financial reporting and communication development• Automation of x-ray evaluations for claim adjudication• Automated staffing opportunity assessments • Use of sentiment analysis to improve in-the-moment customer serviceADDITIONAL ENGAGEMENTS:• Executive offsites and internal strategic planning workshops for sales and industry organizations.• Sales-oriented customer innovation conferences and analyst events.• Events for foreign dignitaries, global university delegations, HBCU student/teacher retreats, non-profit organizers of NYC and Toronto marathons, student-led start-ups★ Championed company-wide use of Mural online collaboration platform starting in early 2020 to avoid pandemic interruption, including global training initiative and corporate software licensing agreement.

Santa Clara, California, United States

Results-driven process innovation project manager for customer and employee experience initiatives, achieving a dozen project wins. GLOBAL INNOVATION INITIATIVE – expansion of design thinking capabilities for multi-national retailer, including leading large-scale projects in Russia and China. END-TO-END PROJECT MANAGEMENT – partnered with account managers from initial client sponsors engagement to delivery of project deliverables FACILITATION EXCELLENCE – elevated the quality of client meetings and in-person workshops through the development of facilitation engagement guides and training/mentoring of team members.Successful projects include:• HEALTHCARE INSURANCE - claim adjudication process automation to improve speed and quality. • RETAIL PRODUCT MGMT - country-wide demand planning system transformation in China engaging 50 supply chain leaders to align on strategic process improvements. • TRANSPORTATION SAFETY – N.A. railroad derailment reduction program thru data integration of sensors/systems.• GLOBAL FINANCIAL SERVICES – exploration of business transformation opportunities using blockchain.• MULTINATIONAL SHIPPING – an advanced tracking system to improve on-time shipment delivery.

Silicon Valley, Ca Usa

Long-time member of several ODNetworks before taking over as president of Silicon Valley's networking association for professionals leading organizational change. Transforming this association into an experiential learning "platform" that incorporates events, virtual communities, online wisdom database and nonprofit consulting together for an immersive learning and networking environment. I also was active with the National OD Network as a conference organizer, regional leadership connector and online group facilitator.

Silicon Valley, Ca

Organizational Effectiveness consultant leading highly interactive strategic offsites, process improvement initiatives and leadership development workshops by transforming how cross-functional teams and leaders engage in group decision-making.● Kaiser Permanente - led executive team re-launch and strategic planning offsites to set priorities for IT As A Service initiative. Designed cascading all-manager events and department/team strategic offsites.● SETI - led 2 annual company-wide offsites to create a new vision for interdisciplinary space missions.● Consulting partnership with ALC Education (Japan) on Global Leadership & Corporate Culture programs - design and deliver of 70 highly engaging workshop experiences for multi-cultural project leaders, including Hitachi, Toshiba, Takada, KPMG & Bank of Tokyo. Developed innovative company culture program for both Yamaha Music and Motors and a 6-month innovation program at Tokyo Medical/Dental University● Consulting partnership with ProjectConnections.com including transforming Hitachi Semiconductor's product team launch process and strategic planning offsites and an interactive FastRamp Program to improve the effectiveness of project launches at scale.www.SiliconValleyAlliances.com

San Francisco Bay Area

Design & facilitation of interactive leadership, team effectiveness and project leadership programs that transform the operational effectiveness of individuals and organizations. Our engaging group activities set us apart by accelerating the trust-building process so we can get down to the real issues. ● Consulting partnership with Stanford University & IPSolutions - Collaborated with Stanford professors and IPS executive team to develop a series of 3-day leadership courses for Stanford's Advanced Project Management Program for on-campus and corporate delivery (Boeing, Qualcomm, IBM, Washington Mutual, etc.). This program won the Best Non-Credit Program for 2005 by the Association of Higher Education.● Project Leadership instructor at UC Santa Cruz Extension, San Jose State and Mission College

San Jose, California, United States

Development of leadership curriculum including internally designed and vendor managed programs

North America

Lead OE consultant for Program Management and Business Development organizations• Collaborated in developing the Raytheon Program Management competency model and associated education curriculum enabling a more effective professional development strategy to be implemented• Reduced proposal development costs by managing a $1M rollout of the Business Development common process and core curriculum• Eliminated more than $300K in implementation costs by leading a virtual team in the creation of a CD-ROM-based product designed to teach financial tools to 10,000+ engineering project leaders Develop and deploy corporate-wide Integrated Product Development Processes in a post-merger environment. • Led training programs across North American locations to educate engineering leaders on the new Integrated Product Development Process that was selected as the company's standardized approach.• Initiated team that created Raytheon’s team startup process and related handbook that provided a low-cost method to guide leaders while forming and aligning team-based programs.• Designed and facilitated a company-wide engineering process consolidation summit with process owners from each of the 4 companies involved in the merger• Collaborated on the design and rollout of new 360 leadership assessment and new manager introduction process

Dallas, Texas, United States

Facilitated product proposal development workshops as part of a new corporate-wide Integrated Product Development Process (IPDP) that involved leaders from various engineering disciplines in the proposal process for the first time.• Facilitated 35+ defense system program startup workshops focused on product design operating processes for new proposals, contributing to a 40% increase in program win rate. • Trained 3 critical vendors to use the IPDP process to ensure alignment in product design integration.• Developed an experiential learning program to teach all new hires to the new IPDP approach.• Took on an additional role as an instructional designer and workshop instructor for team leadership programs.

Manage second shift operations in photolithography, diffusion and clean-up departments• Facilitated work team improvements within the diffusion and clean-up departments; improved wafer throughput 38%; reduced operator related scrap 42%; met 2X theoretical cycle time stretch goals

Design of manufacturing and assembly tools/methodologies for more cost effective production• Team leader on manufacturing prototype program - Reduced assembly cycle time from 600hrs to 50hrs• Initiated empowered work teams by facilitating meetings with operators to address an expanded list of manufacturing functions and concerns (e.g., budgeting, scheduling, purchasing)

Masters Of Science (Executive Program), Organization Development & Change Management

Bs, Mechanical Engineering

Education record

Activities and Societies: Phi Delta Theta