Richard Robinson Email & Phone Number

Annapolis, Maryland

Washington D.C. Metro Area

System Engineer for Healthcare and SLED. Engaged customers on value and ROI of Commvault solutions. Technical lead in sales campaigns to include leading technical discussions, running POCs, responding to RFIs & RFQs, Demos and technical presentations. Ability to influence C-level decision makers in the value proposition of Commvault systems helping to further ensure the technical and overall win in numerous campaigns. Trusted Adviser and customer advocate with a track record of meeting and exceeding sales goals and closing new business.Achieved 165% of quota in FY16. Lead the healthcare vertical as both SE and Account Executive for 9 months following staff turnover. Ensured the smooth continuation of business in the healthcare vertical while ensuring customers felt no dropoff in organizational support.

Columbia, Maryland

Supports the Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans.Acquires knowledge of competitive solutions to effectively address and dispel customer objections to EMC solutions.Recognizes relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.Participates in technical sales callsHelps configure and document EMC software, hardware and service solutions to meet customer and sales objectives. Completes required presales documentation quickly and accurately.Participates in qualifying sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.Attends District Sales and Services Leadership Meetings.Attends the presentation of the design and value of proposed EMC solution and business case to customers, prospects and EMC management.Possesses a basic understanding of product/technology/industry knowledge. Knowledge of job associated software and applications.Skilled in presale operations processes, systems and tools such as DirectExpress, Solution Validation Center, Qualification process, etc.Interpersonal Skills

Global Work

Manages and leads a specialized direct support team conducting operations world-wide. Supervise and maintains watch center; supervises and evaluates subordinates; prepares written evaluation reports; develops technical manuals; prepares requests for activation or deactivation of communications networks; allocates and tasks manpower assets to complete work load; manages safety program and maintenance program in work area.Able to identify and classify the general characteristics of electromagnetic signals; operates a computer system; inspects, necessary adjustments to equipment; performs minor repairs; maintains logs, records files, and publications.Prepares routine technical reports; uses analysis equipment, including signal generators, graphic recorders, and spectrum analyzers.Identifies and analyzes complex and sophisticated radio signals; manages computer network operations; performs system analysis to ensure effective data flow; prepares technical reports.

Bachelor’S Degree, Computer Science

General Education, History