Richard Travis Email & Phone Number

Plano, Tx

Lead the product roadmap and structure of Ribbon Communication portfolio into the Enterprise and Federal call control segment. Delivering on initiatives to increase the market share through marketing programs. Identify gaps and work development budgets to address the gaps.Lead a team to introduce Ribbon Communications Unified Communications portfolio into the Department of Defense marketplace through securing the products targeted for this vertical market, working with DISA to achieve product certification and support deployment. Delivering carrier class offerings that transform the DISA network from a nodal offer into a true cloud solution. Key Achievements:* Provided expertise to enterprise owners for migrating legacy telephony infrastructure to new UC based offerings from Ribbon Communications.* Achieve and maintain certification of Ribbon Communications portfolio on the DISA Approved Product Listing for Session Controller* Contributed key direction for technology road mapping, product strategy development, and product lifecycles for Ribbon Communications Enterprise User Group.* Managing R&D budget focused on generating a growing revenue business.* Key architecture role in supporting sales leading to the largest UC deployment in the US Department of Defense.

Richardson, Tx

Spearhead a transition program to move active CS 2100 product from Nortel into retirement and focus research and development efforts in Avaya core products such as Avaya Aura. Manage customer expectations, promote the evolution roadmap, manage the transition of resources with lowest possible cost and impact to Avaya through transfer of resources and technology responsibility to GENBAND. Protecting revenue stream for Avaya during the transition to maintain highest level of profitability.Build business cases, create sales forecasts and communication strategies, develop business requirements. Identify technology and business transition strategies and gain senior leadership support to execute. Develop and deliver executive presentations and client demonstrations.Key Achievements:* Provided expertise to enterprise owners for migrating SL-100 and CS 2100 products Avaya core products, providing unified communications and a rich suite of features to call centers. * Contributed key direction for technology road mapping, product strategy development, and product lifecycles for Insight100/IAUG product.* Managed the staff members while maintaining revenue of business that generated $35M+ in new revenues for three consecutive years. While transitioning costs of business from Avaya to external entity to maintain highest possible margins.

Richardson, Tx

CS 2100 Product Manager, 10/2000 – 06/2011Directed 30 cross-functional staff members and 20 matrix resources engaged in defining the evolution strategy for TDM-centric SL-100 to enterprise hybrid softswitch CS 2100. Conducted market analysis and defined functional and performance requirements in collaboration with custom groups. Steered solutions architecture across Nortel optical, data, and voice platforms to protect client investments for carrier-grade solutions across VoIP and unified communications structures. Collaborated with representatives from design, operational business units, marketing, project management, and implementation to development marketing message. Created and presented business cases; justified investment and projected returns to executive leadership.Key Achievement:* Developed and delivered business plan that annually returned $50M+ on $3M annual investment.* Established exceptional reputation for customer-centrism by creating and clearly supporting value propositions, and by assisting with budgeting and implementation planning. Fully leveraged knowledge of architecture to drive post-implementation performance improvement.

Richardson, Tx

Supported Local Exchange Carriers (LEC) operating across the Northeastern US by providing design expertise for voice and high-speed Internet networks. Partnered with clients to fully understand operational needs and growth projection; designed customized solutions fully supporting multi-term business objectives. Supported sales team in pre-sales efforts and provided technical expertise during builds and integrations. Key Achievement:* Forged and fostered client trust with the Nortel brand as subject matter for data networking, dial-up, bandwidth management, information and network security, authentication practices, fraud prevention, and incident response.

Richardson, Tx

Delivered savings to the business by streamlining the product portfolio through consolidation and simplification. Identifying roadmaps for customers to move from older technologies/platforms to new technologies and platforms to deliver new capabilities, features, and improved operations.

Technical writing and design to develop processes and tools to migrate Nortel customers from older technology to newer while minimizing the impact to service. Were responsible for developing, testing, and implementing processes and installation tools to upgrade DMS-250s and SL-100s. Customer's supported consist of MCI, Sprint, Stanford University, Emory University performing upgrades that consisted of core processor changes to complete system ugprades managing impact to keep it as low as possible for these customers and their users.