• Spearheads the development of initiatives and programmes targeting young NSmen, including organising of youth-related activities and networking• Promotes active engagement of young SAFRA volunteers through focused programmes and activities

• Responsible for nearly 100 corporate Clients across the Greater China Region• Deepens existing relationships, drives portfolio revenue growth and deliver excellent Client Experience through Senior Leadership engagements, as well as close partnership with the Parent Account Managers (PAMs), Market & Product Specialists, Relationship Associates among other stakeholders• Promotes macroeconomic trends, market intelligence and business updates to Clients to identify potential risk and opportunities• Maintains a robust risk & control appetite through timely completion of credit renewals, Know Your Client (KYC) refresh and strict escalation process

• Among the four Employee Affinity Networks spanning across all four business locally: services, markets, banking and wealth• Focused on disability hiring, caregivers’ support, awareness and community engagement• Established strong external partnership with Singapore Business Network on Disability (SBNoD), TomoWork, Institutes of Higher Learning (IHLs), SG Enable and Autism Resource Centre (ARC)• Spearheaded highly successful awareness campaigns on diverse abilities, caregiver support, assistive technology in Citi, disability management and hiring, incl. but not limited to the annual global Citi Disability and Neurodiversity Awareness Month

• Managed sustainable and trustable relationships with Clients and internal stakeholders• Strengthened Clients' knowledge and access to Citi’s network, coverage and products across the globe in overcoming cyclical challenges and achieving business success• Optimised processes pertaining transactions and account servicing• Safeguarded against credit and reputational risk in business decisions through robust policies, rules and regulations and sound ethical judgment• Silver Award recipient, Excellent Service Award 2023

• Responsible for KYC / AML risk controls of APAC wealth management accounts• Promoted discipline and control framework involving front-to-back alignment, enhancement of risk culture, incident management and compliance mindset• Managed RPA project end-to-end: opportunity assessment, design, development, UAT, pre-deployment controls and ongoing maintenance as part of organisational digital transformation, process simplification and AI & ML adoption plans

• Responsible for executing policies in accordance with legislation as laid down by the Council• Presided all meetings of the Union, the Council and the Executive Committee• Passed the Union Budget required for the preceding period as well as maintaining oversight on the financial status and policy compliance• Strengthened the University's crisis & emergency response to COVID-19 through community health measures, sentiment analysis, e-learning, digital examinations, housing matters and financial assistance• Administered the NUSSU Unity Relief Fund which provided emergency relief for up to 800 full-time undergraduates who were financially affected by COVID-19

• Coordinated Freshmen Orientation Central Committee (FOCC) 2019 of 68 freshmen orientation programmes and 7,855 incoming freshmen• Directed NUSSU Rag and Flag 2019, the flagship charity event where 7,800 students raised S$366,927.44 for 22 charity programmes under Community Chest.• Spearheaded projects, including logistics sharing system, leadership courses, personal data compliance, financial protocols, first aid training as well as safety and crisis management• Appointed into NUS Review Committee on Sexual Misconduct to review the NUS disciplinary process and sanctions framework, addressed gaps in the victim support and offender rehabilitation and enhanced education as well as campus infrastructure and security

• NUS Review Committee on Sexual Misconduct• NUS Resilience and Growth Committee• NUS Board of Discipline• NUS Board of Undergraduate Studies• Leadership Award (Merit) • 1st NUS Student Life Awards• Leadership Award (Distinction) • 2nd NUS Student Life Awards

• Strengthened FASS Student Life policy and strategies through ground-level feedback and ad-hoc input ERSL• Conducted space audit to facilitate the planning of freshmen orientation programmes

• Directed 4D3N NUS Arts Orientation Week for 600 incoming freshmen and orientation student leaders• Managed administrative, finances, human resources, programmes, logistics and safety of the orientation camp

• Responsible for negotiating marketing deals, strategic partnership, business development and marketing communications with external stakeholders.• Directed marketing and publicity initiatives for five faculty-wide freshmen orientation programmes