Security Analyst
CurrentI am proficient in a broad range of essential IT skills, including Help Desk support. My expertise includes working with tools such as Jira Ticketing systems, Active Directory, and network operations infrastructure, with a strong focus on security solutions like Firewalls, Rapid7 (SIEM, XDR), CrowdStrike EDR, and Mimecast for email security.In my current role, I leverage the Jira ticketing system to manage, maintain, and resolve hardware and software issues for users. This position has provided me with an in-depth understanding of corporate infrastructure, covering network design, system operations, and security practices.My experience also includes hands-on configuration and administration of Firewalls, SIEM systems, and EDR platforms, along with preventative measures for email phishing. I have been actively involved in setting up host sensors, configuring log file collectors, and conducting policy health assessments to ensure compliance with security policies and the effectiveness of rule sets. Through these efforts, I ensure the seamless operation and security of IT infrastructure within the organization.