Richard Young Email & Phone Number

Cheltenham, GB

Helping to bring the Public Sector community together through challenges, whilst raising money for charity.

San Francisco, California, US

Helping public sector to achieve a brighter future for their customers.

San Francisco, California, US

As RVP Sales for the Verticals team with Salesforce.org, I help our customers to realise their goals and impact. As a leader, my job is also to motivate and inspire the team to be their best. I'm privileged to lead a team of high performing individuals who do a great job in the sector.

San Francisco, California, US

The Partner Advisory Board is a council of Salesforce.org Partners and Staff dedicated to address and work on the biggest challenges we face as we serve Non-profit and Education organisations across the globe. Our membership facilitates feedback and alignment to the work Salesforce.org are doing now and developments for the future to support the non-profit.

San Francisco, California, US

As the RVP Sales at Salesforce Nonprofit I help prospects and customers to understand the power of the Salesforce eco system. I describe this as the path to innovation, where the NFP can learn the latest technology and evolve their CRM system with their growing needs

San Francisco, California, US

Ended the year with a 38% 2 year CAGR, 59% Year on Year growth, an increase of 24% in average order value and helped some fantastic organisations achieve their goals.

Arlington, VA, US

Tasked with growing the international arm of Fonteva by 300% over a 3 year period. Grew Fonteva by 413% in the first year and continue to see steady growth.Critically - making our Membership and Events solution work for our customers by ensuring adoption and goals are being meet.

Arlington, VA, US

• Manage members, events, communities, and virtually everything needed to run your organization – all in one powerful, integrated system. Our MemberNation Software helps you:
• Build a community and engage your members;
• Support the mobile experience with responsive portals and websites;
• Track continuing education credits and certifications;
• Manage online and offline fundraising initiatives;
• Coordinate event management; and

Vehicle for consulting on ITSM, CRM, Data Discovery, Business Process and general business mentoring.

Boston, MA, US

• 1st Man on the ground for Bullhorn to launch its new multi-purpose CRM solution and then growing the team. This included big data with email mining via bots, automated relationship mapping and visualised engagement.
• Consistent record of exceeding commercial goals, achieving #3 position globally for CRM, by refining a diffused go-to-market strategy.
• Built the company’s knowledge base on the eco-system to increase teams’ proficiency and understanding of competitors, core features, and overall marketplace.
• Ensured UK team uutperformed US sales team by a significant factor.

Los Angeles, CA, US

• Provided business and technical best practice support and sales process consultancy to facilitate the close and delivery of mid to enterprise-size deals. Directed portfolio management of strategic customers in accounts.
• Developed both implementation and presales processes by creating the partner community outside the Americas, recruiting & on-boarding partners and facilitating training, materials & support to sell the products.
• Analysed, prioritised, and communicated customer/partner feedback to development team to facilitate product enhancements.
• Collaborated with partners to identify current and project future needs to ensure that revenue targets meet and products accommodated requirements.

• As part of the Nimble leadership team I took responsibility for the EMEA region(Europe, Middle east and Africa):
• Strategy and product direction as part of the senior management board
• Establishing presence for Nimble EMEA with go-to-market strategy
• Engaging with press, analysts and key influencers
• Driving revenue/sales
• Globally Building a partner channel for Nimble

Richmond, Surrey, GB

Leading the teams with direct reports of 35 at one point. Refined the focus to concentrate on revenue generation with a team of 7.Prior had been a top producer for FrontRange every year (including Global partner of the Year, Service management partner of the Year and Technology Innovator of the Year) and consistently in the top 10 for Sage Group since.

Houston, Texas, US

Turned around a failed Siebel implementation into a working and used system across EMEA. As a direct knock-on effect to the successful roll-out of the EMEA CRM system the North American organization also relaunched and succeeded in their CRM implementation using the EMEA system as a foundation.

Co-founded CITYPRO International. Establishing the process for delivering CRM consultancy, service desk, integration and highly involved in the sales process. In a year I took the company from start-up to International Reseller of the Year for GoldMine Software Corporation.CRM software, sales CRM, opportunity management, sales pipeline Management,Company.

Helped to introduce CRM (via GoldMine) into the UK covering all aspects of its technology and how it applied to the business environment.Provided pre-sales advise on major projects and a hands-on approach to key account implementations including GoldMine for the UK's 1st offshore bank (Jersey) and one of the largest global implementations of GoldMine at.

Provided CRM consultancy around a number of products to major clients including major UK telcomms, banks and Mercedes Benz.

Sdg Certification In Climate Change, Icbs005: Climate Change: Financial Risks And Opportunities

Bsc Hons, Computing

Master Of Science - Ms, Leadership, Business And Management