Profile:Customer-focused and results-driven with a proven track record for exceeding customer needs in an efficient and straight-forward manner. Hands-on/take-charge style with the expectation of personal accountability for each individual. Emphasis on cross-functional relationships to foster efficient and friendly work environments. Strong written and verbal communication skills to clearly, yet diplomatically, communicate the situation at hand.Specialties:* Experienced Sales and Client Services professional - 13+ years.* Proven ability to exceed sales and customer service goals - customer complaints dropped 20% during my last two years as Sales Support Supervisor. * Adaptable and able to change positions of responsibility when required - Sales, Sales Support, Tech Support, Graphic Design, Illustration Project Management.* Software/Hardware Sales and Support background - graphics software, computer peripheral devices. * Outsourcing management - managed technical support contractor in India.
Listed skills include Project Management, Management, Social Media Marketing, Sales, and 22 others.