Rich D. Email & Phone Number

Redmond, Washington, United States

Provided advice and thought leadership to teams across the organization so that they could build the best-in-class AI-powered experiences for Windows.Helped curate the skill and plugin ecosystem for Windows Copilot. Reviewed specs and design documents for skills and plugins. Helped teams across Windows onboard to the skills and plugin development platforms.

Redmond, Washington, United States

Maintained and improved the backend services supporting Test Base.Designed, planned, and led efforts to make the security of the Test Base offering best-in-class for both our users and internal partners.

Redmond, Washington, United States

Maintained and improved the internal telemetry ingestion system for Azure.

Redmond, Washington, United States

Built and maintained a high volume client and service telemetry processing pipeline for Windows and Xbox. Added tools and processes to that pipeline to automate GDPR compliance at scale.

Redmond, Washington, United States

Designed, developed, and maintained a real-time service intelligence system to capture metrics from the live services.

Redmond, Washington, United States

Drove adoption of an industry standard web analytics suite for the product's user interface.Extended the analytics suite to provide proprietary data analysis capabilites, giving us unique insights into how to improve the user experience for our customers.

Redmond, Washington, United States

Desiged, developed, and maintained a high-volume malware telemetry gathering system for a number of products and partners, including: Windows Defender, Forefront Client Security, the Malicious Software Removal Tool, Microsoft Security Essentials, Hotmail, and the Windows Live Safety Platform.Expanded the capabilities of the aforementioned system to deliver rapid malware protection from the cloud to the latest generation telemetry-capable anti-malware products.Contributed to the development and maintenance of a system that creates individualized signatures for distribution by the cloud.Contributed to the development and maintenance of a large-scale malware sample scanning system that identifies malware by scanning an ever-growing file collection with our scanners as well as our competitor's scanners.Collaborated with partners and products that interface with the systems under my care to ensure smooth, error free, releases.Worked with the operations team to purchase and configure hardware for our online and backend services.Participated in peer architectural and code reviews.Acted as the team’s domain expert for T-SQL programming.

Redmond, Washington, United States

Designing, leading, and contributing to the development of a scenario-based testing system for manual laptop testing across a broad spectrum of OEM hardware.Maintained and enhanced a database-driven, web-based, test pass and test lab process automation engine.Created and maintained enhanced scheduling tools to supplement the scheduling features of the Windows organization’s standard test case manager.Migrated data from our in-house test case manager to the Windows organization's standard test case manager.Drove test cleanup and quality improvements with the feature teams after the migration.Created and maintained a database-driven, web-based test case string localization tool.Managed the handoff of our test case manager tools and hardware to the Windows Sustained Engineering team.Maintained a database-driven, web-based test case manager.Created and maintained a UI automation programming library.Automated test cases for Tablet PC software.Evaluated, estimated and developed new software testing tools.Communicated and collaborated with management and developers from other teams.Participated in peer architectural and code reviews.Gave technology presentations and demonstrations both inside and outside the Tablet PC team.Mentored interns and new hires that join the team.