Richard Bennett

Richard Bennett Email and Phone Number

Customer Success Director @ Vocantas
Russell, ON, CA
Richard Bennett's Location
Russell, Ontario, Canada, Canada
Richard Bennett's Contact Details

Richard Bennett work email

Richard Bennett personal email

n/a
About Richard Bennett

Proven track record in business ops, people management, business development, customer success, leadership, business strategy, making dinner and naming that tune. Feel free to reach out!

Richard Bennett's Current Company Details
Vocantas

Vocantas

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Customer Success Director
Russell, ON, CA
Website:
vocantas.com
Employees:
32
Richard Bennett Work Experience Details
  • Vocantas
    Customer Success Director
    Vocantas
    Russell, On, Ca
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  • Vocantas
    Manager Of Customer Success
    Vocantas May 2024 - Present
    Ottawa, Ontario, Canada
    Leading Customer Success functions at Vocantas.
    View
  • Net2Phone Canada
    Manager Of Customer Success
    Net2Phone Canada Mar 2022 - Oct 2023
    Ottawa, Ontario, Canada
    Led team of 12 Customer Success Managers to industry-leading churn and renewal performance. Managed recruiting, hiring and analytical performance management. Led Stakeholder relations. Implemented operations optimizations. Owned department processes. Spearheaded escalations across multiple functions (legal, technical). Negotiations lead. Collaborated closely with IT partners on implementations.
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  • Net2Phone Canada
    Strategic Customer Success Manager
    Net2Phone Canada Aug 2019 - Mar 2022
    Ottawa, Canada Area
    Enterprise account management. Upsell and referral generation. Strategic communication with all levels of large organizations. Contract negotiation. Feature adoption and product piloting/launch coordination. Project management. New system implementation. API experience.
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  • Sun Life Financial
    Advisor
    Sun Life Financial Sep 2017 - Aug 2019
    Ottawa, Ontario, Canada
    Licensed life and health insurance agent. Licensed mutual fund agent. Health Benefits specialist. Entrepreneur & self-starter.
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  • Postmedia Network Inc.
    Media Sales Manager
    Postmedia Network Inc. Aug 2015 - Aug 2017
    Ottawa, Canada Area
    Project management. Team lead. Multimedia advertising campaign ideation and management. Enterprise account manager. Contract negotiation. Performance management and mentorship. Budget ownership.
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  • Rogers Communications
    Digital Sales Manager - Ottawa, Kingston, Atlantic Canada
    Rogers Communications Jan 2011 - Aug 2015
    Digital advertising product specialist. Project management. Talent/artist relations. Product adoption specialist. Enterprise account specialist.
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  • Rogers Communications Inc.
    Internet Producer
    Rogers Communications Inc. Mar 2005 - Dec 2010
    Internet Producer for Radio Station websites in Ottawa, Halifax, Kingston, Sudbury, North Bay, Sault Ste. Marie, and Timmins. Manage websites, database marketing, social media strategy, viral strategies, and web marketing for 19 radio stations.
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  • Rogers Communications Inc.
    Promotions/Web Coordinator
    Rogers Communications Inc. Mar 2005 - Mar 2007
    Event management and online content producer for Ottawa radio stations.
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  • Rogers Digital Media
    Internet Producer
    Rogers Digital Media 2005 - Dec 2010
    Web content production specialist and web developer for multiple major digital radio brands across Canada

Richard Bennett Skills

Digital Media Digital Marketing Social Media Marketing Online Advertising Online Marketing Social Media Marketing Communications Strategy Seo Marketing Strategy Digital Strategy Event Management New Business Development Database Marketing Content Management Web Marketing

Richard Bennett Education Details

Frequently Asked Questions about Richard Bennett

What company does Richard Bennett work for?

Richard Bennett works for Vocantas

What is Richard Bennett's role at the current company?

Richard Bennett's current role is Customer Success Director.

What is Richard Bennett's email address?

Richard Bennett's email address is rb****@****dia.com

What schools did Richard Bennett attend?

Richard Bennett attended University Of Ottawa / Université D'ottawa, Sydney University.

What are some of Richard Bennett's interests?

Richard Bennett has interest in Produced, Have Played, I Am A Musician And Dj.

What skills is Richard Bennett known for?

Richard Bennett has skills like Digital Media, Digital Marketing, Social Media Marketing, Online Advertising, Online Marketing, Social Media, Marketing Communications, Strategy, Seo, Marketing Strategy, Digital Strategy, Event Management.

Who are Richard Bennett's colleagues?

Richard Bennett's colleagues are Mich G., Pranathi Akula, Diane Leroux, Advey Nandan, Cassandra Smallman, Naveen Krishnan, Krupa Patel.

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